I find it surprising that you wouldn't consult the user guide for your EYETV device, or just download the User Guide which is posted their website. Doing a channel scan is not that big a deal, and takes maybe a minute or so.
MacGuy52 posted a topic in EPG – TV GuideJust upgrade EyeTV software to 3.6.9 today concurrent to subscribing to TV guide EPG service (N. America). After entering all my info. and starting up the service, my on-screen "remote" controller doesn't appear anywhere. I can get a menu of items inside the "live" window, but no "remote" controller shows up on my desktop screen. Using mid-2010 iMac, w/12GB RAM, 2 TB HD, running High Sierra 10.12.6. Anyone seen this problem and know a fix? Not sure how to isolate since i just upgraded two things at once.