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About MacGuy52

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  1. I have 3 Macs: 1. Mid-2010 iMac w/ Intel i5 Core duo chip, 12GB RAM, 2TB HD drive. (OS X High Sierra 10.13.9) 2. 2011 iMac w/ Intel i5 Core duo chip, 20GB RAM, 2TB HD drive. (OS X High Sierra 10.13.9) 3. 2013 MacBook Air (model 6,2) w/ 1.3 GHz Intel Core i5 processor, 8MB RAM, 250GB SSD storage. (OS X Mojave 10.14.4 Public Beta) Was running Mac OS X 10.13.xx and using EyeTV 3.6.9 (7522, 7523, then 7524) successfully with a TV Guide paid subscription through Geniatech. Everything worked fine until sometime in mid-December of 2018, when my TV Guide program guide service suddenly gave out a "server error" message. E-mailed Geniatech's EyeTV 3 Support and received a replay that "this is a known issue and we are working to resolve it". I haven't heard anything back since then. I've tried everything suggested in the user guide. Has anyone else experienced this issue? It happened after upgrading to EyeTV 3.6.9 (v7524). All 3 Mac are running different versions of OS X 10.13 or 10.14. None of them work. If this continues, Then I spent $30 (annual sub. cost for TV guide service) and received 1 month of service. I should request a refund, no? But first I'd like to know if anyone had the same issue and resolved it some way.
  2. I find it surprising that you wouldn't consult the user guide for your EYETV device, or just download the User Guide which is posted their website. Doing a channel scan is not that big a deal, and takes maybe a minute or so.
  3. Just upgrade EyeTV software to 3.6.9 today concurrent to subscribing to TV guide EPG service (N. America). After entering all my info. and starting up the service, my on-screen "remote" controller doesn't appear anywhere. I can get a menu of items inside the "live" window, but no "remote" controller shows up on my desktop screen. Using mid-2010 iMac, w/12GB RAM, 2 TB HD, running High Sierra 10.12.6. Anyone seen this problem and know a fix? Not sure how to isolate since i just upgraded two things at once.