paulmacsmurf 3 Report post Posted October 28, 2022 Just a "Plus 1" to thank Delacroix for the link; even though I had what was nominally 8528 (although it said it was 8527), it quit as soon as I tried to launch it. The version downloaded from Mega works perfectly. Maybe Geniatech will get around to putting it on their website eventually... 2 Quote Share this post Link to post Share on other sites
delacroix 5 Report post Posted October 28, 2022 Thanks, Paul! Glad it now works for you 🙂 Quote Share this post Link to post Share on other sites
Almorack 1 Report post Posted October 29, 2022 I launched EyeTV on my old Mac it begun an automatic update to the version 8528 (updated Ventura support). So I copied the updated version in my old Mac to the new Mac and it works. The version 8528 is dated 2022.08.08, I don't know why Geniatech didn't post anything about it. 1 Quote Share this post Link to post Share on other sites
delacroix 5 Report post Posted October 29, 2022 1 hour ago, Almorack said: I launched EyeTV on my old Mac it begun an automatic update to the version 8528 (updated Ventura support). So I copied the updated version in my old Mac to the new Mac and it works. The version 8528 is dated 2022.08.08, I don't know why Geniatech didn't post anything about it. Great news! Quote Share this post Link to post Share on other sites
TV_viewer23 1 Report post Posted October 30, 2022 15 hours ago, Almorack said: The version 8528 is dated 2022.08.08, I don't know why Geniatech didn't post anything about it. They don't update their website anymore - haven't for more than a year. No information about 8528 (and EyeTV 3.6.9 7530) on their website either. Quote Share this post Link to post Share on other sites
Pete_EyeTV 2 Report post Posted November 3, 2022 The 8528 version of EyeTV 4.0 can be downloaded from the Geniatech website using the following link - https://file.geniatech.com/eyetv4/EyeTV4.0.0_8528.dmg It works fine for me using Mac OS Ventura 13.0 on my M1 Studio Max 2 Quote Share this post Link to post Share on other sites
Almorack 1 Report post Posted November 20, 2022 (edited) It doesn't start anymore, I don't know why... I tried reinstall but nothing works Edited November 20, 2022 by Almorack Quote Share this post Link to post Share on other sites
Almorack 1 Report post Posted November 21, 2022 1 hour ago, Almorack said: It doesn't start anymore, I don't know why... I tried reinstall but nothing works EyeTV Reporter solved the problem Quote Share this post Link to post Share on other sites
PaulKB 5 Report post Posted January 15, 2023 Here is a new thought...Maybe Geniatech is a good company doing the best it can with the resources it has available, providing updates when it can and is concerned about their customers/users. As the company is based in China, they may not have many employees able to communicate effectively in English. So if they don't communicate often with customers this may not be a sign that they don't care about our concerns or that the are not fixing issues and problems with eyeTV. I have been using eyetv for many years with very few issues which have been reported here. The software is not perfect, but works as I want it to 99% of the time. When I updated to Ventura, on my M1 iMac eyeTV crashed upon launch and I had to roll back my iMac to OS 12. Shortly after the release of Ventura (maybe a month later?) I received a notice that eyeTV had been updated to fix the crash issue on Ventura. My experience with eyeTV has been positive and I have not had 99% of the issues users have reported on this forum. My experience is that Geniatech is a good company doing their best to support eyeTV. I don't like the fact that the company rarely communicates or responds to its customers, but until I am proven otherwise, I believe that the lack of communication may be due to the fact that the company has few employees capable of responding to customers in English. BTW I am using eyeTV HD on an M1 iMac. Maybe the eyeTV HD has fewer problems than with other hardware setups. Also it doesn't help to be angry...think of it this way...if you are seeking customer service are you likely to get better service if you are angry and shouting or if you are calm, polite and respectful? It's your choice. Quote Share this post Link to post Share on other sites
Sandy 3 Report post Posted January 19, 2023 That's a positive spin on the situation. Having said that, I think it might be a bit generous. Hiring Chinese-English translators is not expensive and the material isn't complicated. Just having an 0.1 update released more than once in (well, who knows as we are still waiting for 4.0.1) shouldn't be too much to ask. Personally I'm a fan of the app. However I am unable to upgrade my folks' Mini to Monterey+ as the remotes don't work with the new version. Lots of little problems which one would imagine are quickly solvable if anybody was still developing it. And I certainly can't recommend anybody buy it if it feels like it may be discontinued. Quote Share this post Link to post Share on other sites
Sandy 3 Report post Posted January 19, 2023 On 1/15/2023 at 4:56 PM, PaulKB said: think of it this way...if you are seeking customer service are you likely to get better service if you are angry and shouting or if you are calm, polite and respectful? Heard the expression, the squeaky wheel gets the oil? Quote Share this post Link to post Share on other sites
sparnacus 0 Report post Posted June 10, 2023 Bonjour est ce que la version mega fonctionne sur d'autres versions macos ? Quote Share this post Link to post Share on other sites
ATSC-user 2 Report post Posted October 29, 2023 I suspect that Geniatech is a hardware company and that (any) software is neither their focus nor their main capability. Quote Share this post Link to post Share on other sites