ElGatto

EyeTV 4 Activation Key

Recommended Posts

Do the "old" activation keys I used with EyeTV 3.x work with the new 4.x version?

I have downloaded the software but I can't proceed with the setup since when I put my activation key (it came with the Elgato EyeTV 250 Plus) nothing happens.

The "Next" button is grayed out therefore it cannot be clicked to finish the setup.

Don't tell me I need to purchase a new license for the program please.

st1.png

Share this post


Link to post
Share on other sites
17 hours ago, ElGatto said:

Do the "old" activation keys I used with EyeTV 3.x work with the new 4.x version?

I have downloaded the software but I can't proceed with the setup since when I put my activation key (it came with the Elgato EyeTV 250 Plus) nothing happens.

The "Next" button is grayed out therefore it cannot be clicked to finish the setup.

Don't tell me I need to purchase a new license for the program please.

st1.png


I have the same problem

Share this post


Link to post
Share on other sites

ATTENTION!

I purchased a couple of days ago EyeTV4.

I installed it on my desktop mac, an iMac retina 5k with 10.5.2 as OS.

Today, I installed eyeTV4 on my laptop, a MacBookAir with 10.5.2 catalina OS.

I get the message "The registration key ABCD..... has been invalidated. Please contact customer support".

Does it mean I can use the sofware on only ONE mac? Even if I am the owner of both computers, and even if I will use it with the same hardware?

That's weird...

Share this post


Link to post
Share on other sites

I have now joined the merry throng with a useless 8 month old eye tv hybrid since installing eye TV 4.  There's no obvious way to do anything from purchase to obtaining a key.  Astounding organization.

Share this post


Link to post
Share on other sites
On 12/21/2019 at 4:13 PM, ElGatto said:

Do the "old" activation keys I used with EyeTV 3.x work with the new 4.x version?

I have downloaded the software but I can't proceed with the setup since when I put my activation key (it came with the Elgato EyeTV 250 Plus) nothing happens.

The "Next" button is grayed out therefore it cannot be clicked to finish the setup.

Don't tell me I need to purchase a new license for the program please.

st1.png

Did you solve the problem?

Share this post


Link to post
Share on other sites

I have had the same issue. More worryingly, I have contacted the company several times using their contact box, and have had no response. What is going on?  If anyone from the company is reading this, the ticket number is: Ticket#2020020116000561

If we contact the company, having been the customers of a company that they bought, I do expect a response.  Otherwise, it is really poor customer service.  

Share this post


Link to post
Share on other sites

Same problem. I may even be prepared to buy a new licence, although this seems like extortion!

Can't even find how to do that.

I have had Elgato TV products for 20+ years. Now the company is Geniatech they do not seem keen to help. I even think they think the market for DTT is dying so don't want to be involved.

RIP Elgato EyeTV.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.