Rick A

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Rick A last won the day on February 3 2019

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  1. add me to the list of those that lost Premium EPG NA Active until May 2022 since I just recently renewed Will also file a support request I also wondered if it could be due to the ransomeware attack based on the timing
  2. Same problem here as well. Will file a support issue as well.
  3. You can download 4.0.0 (8523) from the eyetv 4 macOS: Support page here https://www.geniatech.eu/support/eyetv-4-en/ Sie können 4.0.0 (8523) von der eyetv 4 macOS: Support-Seite hier herunterladen https://www.geniatech.eu/support/eyetv-4-en/
  4. So it seems things work a little different in EyeTV 4 (okay I admit that is an understatement). I had to wait for my current subscription to expire. I was then presented with a new button that said "expired". Clicking that allowed me to manually enter the activation key I was provided when I renewed. Hope this helps for anyone else in the same situation. Rick
  5. I'm running the latest version of EyeTV 4.0.0 (8521) I just renewed my EPG NA subscription since it was due to expire in two days Received activation key email followed instructions but it still says it is due to expire in two days. I put in a support ticket so I'll see if I get a response Rick
  6. Rick A

    Mr tv

    Did you try any of the suggestions from the support page https://www.geniatech.eu/support/eyetv-4-en/
  7. Sorry I can't help you on the memory question but I would be more concerned with your CPU EyeTV 4 currently is a CPU hog, hope that gets fixed at some point.
  8. Not sure if this helps but in order to get the new guide to be recognized rather than the few ATSC entries I had I had to "Clear EPG database", an option under the gear when the program guide is selected. It then asked me for a zip code and type of connection (mine is over the air) and viola it started to populate.
  9. Good news I just noticed that the listings now contain information about whether the program is new. New episodes now contain the (New) designation in the grid entry. That was the one feature I really missed. Would also be great to see episode date first aired in the detailed description but I'm not complaining. Just happy to have the guide back up and running
  10. Sorry I'm in the US. Also I should have said that the EPG service is now called Eye TV EPG Premium - USA and no longer called TV guide. Do not know if Eye TV / Geniatech contracted with TV Guide.
  11. EyeTV Version 3.6.9 (7528) is now available for download on the support page for EyeTV 3. It contains EyeTV EPG Premium - USA and no longer uses TV guide. Was able to successfully install and populate the program guide. My service subscription however was not extended It still is active only until the original expiration.
  12. Thanks Jim Hopefully they sort it out soon. I have had no problems with version 3.6.9 (7524) other than the most recent TV guide bug but that appeared long after I started using (7524).
  13. I'm running version 3.6.9 (7524) on MacOS 10.14.3 ... so newer versions but same problem thus updating won't help
  14. Same problem here. Won't update past 4 PM on Tuesday, Feb. 5. Tried to update and it downloads and adds programs but still nothing past Tuesday at 4. Even tried clearing EPG database. I'm active until October 2019.