JimBob

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  1. That is exactly the same message I received from my email send Jan, 2019. I guess I need to open another support ticket.
  2. I received this reply to my support request for support on Jan 30, 2019: Thank you for your request. There is something wrong with the subscription. We are fixing it. We will inform you immediately once it is back to normal.Kind regards,Angela >>>>>>>>>>>>>>>>>>>>>>> Out of Stock? That is it, nothing else. I still have no TV Guide subscription. Now What?
  3. Same for me, I try to purchase a subscription for 2019 and I get an "out of stock" message. Wrote a ticket for support but no reply so far. This happens every year for North American customer. Using Mac Mini late 2013, EyeTv 3.6.9 which is stable on Mac OS 10.12.6, Genitech HD Home run dual.
  4. Hello, I am using a Mac Mini (late 2012) with OS 10.12.6 (16G1036) and EyeTV-3, Ver. 3.6.9 (7520) from Geniatech and a HDhomeRun Dual from Silicondust. Just today I was notified that there was a new update so after installing my EyeTv stopped working. When I checked EyeTV Preference under "devises" my hardware was no longer listed. Now I come to this site and read that many are having problems using HighSierra. HighSierra is a 64 bit only operating system. So do not upgrade/update anything until Apple, Geniatech, Silicondust, EyeTv, what ever you are using, catches up with the real world. I am grateful that I thought to come to this site.
  5. Hello, just to let you know that there is an answer to this question at Geniatech / EyeTv / support <https://www.geniatech.eu/eyetv/support/eyetv-3-en/> FAQ. "How to extend your EPG subscription successfully", I hope that this works for you.
  6. Hi, I am using a SiliconDust HDHomeRun with firmware Release 20140604 with my EyeTv 3.6.9 (7513) software and Mac OX Sierra, 10.12.1 on a Mac Mini late 2012. So far I haven't been experiencing any problems. At least nothing I haven't solved in the past by re-installing the EyeTV software or using the EyeTV reporter application. If you need to update the EyeTV 3.6.9 (7513), it is available at <www.geniatech.eu/> in the support area. Also there are other EyeTV software versions: EyeTV 3.6.9 (7416) EyeTV 3.6.9 (7415) EyeTV 3.6.9 (7413) for OSX El Captain Version 10.11.3 EyeTV 3.6.8 (7410) for OSX El Captain Version 10.11.3 Would you all mind stating what build versions of software you are using. Also what hardware it is running on and the firmware versions your hardware has installed. All of this would help understand what you are talking about. Thank You JB
  7. Hi, you can find updates to EyeTv at <geniatech.eu/eyetv/support>. I am using Mac OS X 10.12.1 on a Mac Mini late 2012 with EyeTV 3.6.9 (7513). So it works good. What tuner are you using?
  8. Hi, I am using a SiliconDust HDHomeRun with firmware Release 20140604 with my EyeTv 3.6.9 (7513) software and Mac OX Sierra, 10.12.1 on a Mac Mini late 2012. So far I haven't been experiencing any problems. At least nothing I haven't solved in the past by reinstalling the EyeTV software or using the EyeTV reporter application. So I am reluctant to update my firmware. I am also reluctant to update my EyeTv software to release EyeTv 3.6.9 (7516) until I see some posts about it's stability. I don't know how reliable Geniatech will be as the new owner of EyeTV.
  9. Hi I am using the same Mac OS software, 10.12..1. Mine is not a beta version. I also am using the EyeTV 3.6.9 (7513). If you are looking for this version of EyeTv software it is available at <www.geniatech.eu/> in the support area. Also there are other EyeTV software versions: EyeTV 3.6.9 (7416) EyeTV 3.6.9 (7415) EyeTV 3.6.9 (7413) for OSX El Captain Version 10.11.3 EyeTV 3.6.8 (7410) for OSX El Captain Version 10.11.3 My questions are about the 7415 and 7416 releases. I am not sure I want to experiment with new software until Geniatech sends me some official notice that an new update is available.