thomaskud

Unfortunately, the new Terratec S7 Rev.4 (new model since 2014) is still not supported, sorry My suggestion: return your S7 and purchase an another eyetv 3 supported receiver (for example our products )

Good idea

For HDHomerun, please use eyetv 3.6.9(7520), https://www.geniatech.eu/download/eyetv-3-6-9-7520/

Hi Ton, 1) aTV app: We published a netstream app for tvOS that supports all eyetv netstream devices. We know this app is not an "eyetv app/eyetv 3 app" on tvOS, please give us some time, we also have a lot of tasks to do (h.265, macOS high Sierra etc.). 2) problems with High Sierra: good news for you, we just updated eyetv 3 software. The latest version is 3.6.9(7522) and it runs more stable with macOS high Sierra. Any feedback would be greatly appreciated! Thank you for your understanding. Thomas

Hi Smedev, Unfortunately, Eyetv products don't support PayTV (CI slot) anymore.

Hi Janne, May you give us your support tickect number via PM? In this case, your hardware might be faulty.

We're still working on the decoder/encoder of HEVC It will be coming soon.

No, EyeTV DTT doesn't have any LEDs on the stick. You could open the "system report - hardware - USB" to check if your hardware is connected/recognized.

Check the cpu load of your mac while running EyeTV 3. Probably, your hardware (HDHomeRun) is fauty...

DVB-T2 HD in Germany uses H.265 which probably is not supported by your toast. You can use any "trans-coder" to export all H.265 files/recordings to H.264, for example "Handbrake": https://handbrake.fr/

Danke für das Feedback. Wir testen gerade eine neuere Version von EyeTV 3 und werden die Software für DVB-T2 HEVC weiter optimieren.

Hi Arnd_Gehrmann, Natürlich dürfen Sie hier auch auf Deutsch schreiben. Hast Du schon mit unserem Support Team kontaktiert? Beim Fehler des Inhalts von Gracenote empfehlen wir, erstmal die Datenbank neu zu laden. Der Inhalt wird von Gracenote gepflegt. Melden Sie sich hier an: https://www.geniatech.eu/eyetv/de/support-contact/ Gruß

we did some tests with your recording: 1. dragged into EyeTV 3 - window - EyeTV Program - recording, clicked to play with EyeTV 3 software 3.6.9(7518) ---- video/audio good. 2. right clicked .eyetv file - show package contents - played the MPEG-4 file with Mac Media Player 2.16.17.2455 ---- video/audio good. 3. exported the recording in EyeTV 3 software (7518), tried "1080P"/"720P"/"iPad", then play with Mac Media Player ---- video/audio still fine. 4. dragged the MPEG-4 file in package contents direct into iTunes and play ---- video/audio good. Which version of macOS/Media Player are you using? I thought it's a software issue (decode incorrectly), but not on our side... * iTunes version 12.4.3.1 / macOS El Capitan

May you send a sample of your recordings to us? https://www.geniatech.eu/eyetv/support-contact/?Product=eyetv 3 We'll check it soon.

Did you contact our support team? https://www.geniatech.eu/eyetv/support-contact/?Product=THC Software for Windows

1. delete the driver in device manager by using right click. 2. re-install Total TV software 3. download the driver for T2/T2 Lite again. 4. in this case, do not use the setup wizard. Open device manager on your windows pc, find EyeTV T2/T2 Lite ("EyeTV stick" with a yellow exclamation mark). 5. right click, update driver, select the folder (x64 for 64 bit system or x86 for 32 bit system). 6. click continue until the driver has been successfully installed. Stuck in which step?

Encode from H.265 (DVB-T2 HD) to H.264? The editor function for H.265 (DVB-T2 HD in Germany) still needs to be fixed. Our developer team is working on it, no worries

Did you check the device manager? Driver for EyeTV T2/T2 Lite on windows system: https://www.geniatech.eu/eyetv/faq/eyetv-t2-wird-von-windows-nicht-erkannt/

Are you using any anti-spam plugin? May you give me your email address per pm?

Did you check the Cookies?

May you give me the ticket number? cheers

Guten Morgen, Die Software-Version 3.6.9(7517) hat die Asynchronität und Aussetzer behoben. Die Software-Version 3.6.9(7518) korrigiert das Audioproblem (Dolby 5.1/ AAC auf TV) welches bei den Sendern „das Erste HD“ und „Arte HD“ auftrat. Für ein unbeschwertes Fernseherlebnis wird eyetv 3.6.9 weitergehend optimiert. Daher möchten wir Sie bitten von Zeit zu Zeit die Update Funktion zu prüfen oder die Softwareseite, https://www.geniatech.eu/eyetv/de/software/, zu besuchen.

Hi Harold, Please contact our support team: https://www.geniatech.eu/eyetv/support-contact/?Product=eyetv 3 We're glad to help you

Greetings

Greetings, here's the new URL of our server: https://services.geniatech.eu/ 1. register 2. login under EyeTV 3 - preferences - iPhone - My EyeTV 3. Port 2170 (default) of your router must be allowed, as Ton said