thomaskud

Moderators
  • Content Count

    97
  • Joined

  • Last visited

  • Days Won

    23

Everything posted by thomaskud

  1. Hi ron18, A new EyeTV W for DVB-T2/T2 HEVC will be coming soon
  2. This is a know issue with the codec H.265. DVB-S/S2/C and DVB-T2 (H.264) --- everything works properly DVB-T2 HEVC in Germany (H.265) --- our team is working on it, no worries
  3. EyeTV DTT Deluxe doesn't support DVB-T2 and DVB-T2 HEVC.
  4. Hi jeffroy, Are you using EyeTV Diversity or another EyeTV hardware? Which version of EyeTV 3 is it?
  5. EyeTV 3.6.9(7518) is online! The new eyetv 3.6.9 (7518) version fixes the audio issue (Dolby 5.1/ AAC on TV) that occurred when watching the channels “das Erste HD” and “Arte HD”. https://www.geniatech.eu/eyetv/software/
  6. Hi TvdH and LeeInLeith, Which version of EyeTV 3 are you using? EyeTV 3.6.9(7517)/(7518) or other versions?
  7. I think it's an issue of your HDHomeRun's firmware. We can't re-produce those issues with our EyeTV products and EyeTV 3 software. Suggestion: Ask SiliconDust if they have any firmware updates for your device. We haven't blocked any HDHomeRun devices... Anyway, we need to test it and re-produce those issues to debug.
  8. There was a know issue with windows 10 and it has been resolved after update from version 1607 Build 14393.953 to version 1607 Build 14393.969. Use "win" + "r" and run "winver" to check the build number of your windows system.
  9. Hi Ipa, A dual-tuner stick for T2/T2 HEVC is in our plan. No worries
  10. FYI, the name of new EyeTV W device for T2 HEVC could be changed...
  11. it must be 3.6.9(7514) or higher
  12. There is still a know issue with export and editor from H.265 (DVB-T2 HEVC) to H.264 using EyeTV 3 software which needs/should be resolved before the new Netstream DVB-T2/T2 HEVC device coming. Apologize for Delay... Our team is working on it. No worries
  13. Hi Ruut, Wenn Sie Interesse an Beta-Testing haben, können Sie hier registrieren: https://www.geniatech.eu/eyetv/beta-testing/
  14. please check out https://www.geniatech.eu/eyetv/de/software/, we do release a mayor update (build 7516) for all DVB-T2 HD / Germany Customer + users There is still a know issue with export and editor from H.265 (DVB-T2 HEVC) to H.264. Our team is working on it. No worries.
  15. @asger jakobsen you can visit https://my.eyetv.com/lost_keys?locale=en and https://services.geniatech.eu/lost_keys?locale=en to recover your activation key. If it doesn't help, you just need show us your proof of purchase (receipt or some photos of your product). Then we could give you a new key.
  16. @joh Are you using any USB-hubs without power supply? As you said, 7514 also doesn't work. What kind of issue? T2/T2 Lite sticks not in the list of products or?
  17. @archipaed found your ticket and answered. Sorry to keep you waiting.
  18. @All About the test yesterday (06.03): there was a function bug/ UI bug which needs to be resolved. We apologize that the app is delayed. We'll solve the problem as soon as possible, sorry again. @ibrewster, if you're interesting to help us, you could fill out the form at https://www.geniatech.eu/eyetv/beta-testing/. As soon as we have software ready for testing we will let you know.
  19. we will test app on 06.03. If without any issues, the estimate time of release will be 20.03 We apologize for any inconvenience. Sorry again.
  20. EyeTV T2 Hybrid supports DVB-T/T2/T2 HEVC and DVB-C, EyeTV T2 Lite only supports DVB-T/T2 and T2 HEVC, no DVB-C, Another different is that an activation key of EyeTV Lite software come with EyeTV T2 Lite, not the full version EyeTV 3 software. But if you already have EyeTV 3, update it to 3.6.9(7514) and your EyeTV T2 Lite will be supported. Download EyeTV 3.6.9(7514): https://www.geniatech.eu/eyetv/software/
  21. Hi Kenoli, May you give me your ticket ID of your support ticket? I'll check it and give you an answer as soon as possible. Sorry to keep you waiting.
  22. EyeTV 3.6.9(7514) has EyeConnect 1.7.3(623) which is also the latest version of EyeConnect.
  23. That is EyeTV 3.6.9(7416), not 7516. So the latest version of EyeTV 3 is 3.6.9(7514) now.
  24. I need to say sorry that EyeTV app is still not available now. But a good news is: EyeTV App will be coming in February. I feel so sorry about this issue and hope the EyeTV App is exactly as you all expected. Sorry again.