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Showing content with the highest reputation since 06/09/2016 in all areas

  1. 7 points
    Use Sentinel and self-sign EyeTV, then it works again (here at Mac mini m4)
  2. 6 points
    Having purchased EyeTV 4 (8521) for macOS Catalina, there have been issues, some documented in the support forum here. I have allowed time since purchase for updates to be issued, which they have and all in all EyeTV 4 is an unmitigated disaster. Exporting is useless. Video stuttering Exiting Full Screen takes at least 2 attempts before it exits. Spinning beachballs galore. It is an unqualified mess. EyeTV 3 and earlier, allowed you to export in whatever format you wanted and guess what? IT WORKED EyeTV 4 exports a file which is unreadable by any player I have tried. EyeTV 4 is a pile of useless junk and a complete waste of money. It's as if Geniatech had absolutely no Mac software experience, but they did with EyeTV 3 DO NOT BUY.
  3. 6 points
    So to get recording to work using TitanTV, does one do this by choosing what you want to record on their website and using the remote scheduling feature in preferences? I guess I'll give this a try for now. I was planning on moving to another solution after my TV Guide subscription expired in June (mainly because of the out of stock notice on the product page and what seems to be an intentional kill off of Eye TV for the Mac). Now that recordings cannot be setup using the TV Guide service, it looks like I'll need to switch now. It really is a shame because under Elgato's ownership, EyeTV had great brand recognition and a really easy to use PVR / TV solution. I'd been a happy customer for well over 10 years.
  4. 4 points
    Dear EyeTV community In December 2021 and January 2022 due to ongoing crashes and quality issues in general I exchanged dozens of mails with Geniatech Europe and Geniatech Shenzen. On their request I sent them many screen shots and software error logs. And I made them aware of mistakes in their advertising in regards too EyeTV 4 for Macs (i.e. referring to Apple software that does not exist anymore, listing features that are not working in EyeTV 4 anymore and using outdated Apple terms). The result was rather frustrating. A lot of mails but nearly no improvement in regards to the software. Is it because of a low number of users? Certainly not as the the German director of Geniatech Europe (Mike Decker) wrote me that they have an user community with a two times seven digit number (means millions of users). Fact is: Geniatech completely missed the long in advance announced transfer of the Apple world to a 64-bit OS, that already started in 2010. And in 2018, when Apple stopped to support the 32-bit apps, It took them 15 months to produce a kind of beta software that had a very limited feature set. Furthermore they used Covid-19 as an argument for not being able to deliver within an acceptable time frame. Even now, 4 years later, EyeTV macOS is far away of being a finalised product with all the promised features – features we were used to by using the old EyeTV 3, coded by Elgato. And again they missed to make use of the developer version for the new macOS Ventura 13 that was available for months before the public launch. The result: After the update to macOS Ventura EyeTV 4 became unusable. Once more, we, the user community, feel frustrated and cheated by Geniatech. In the US of A and most probably also in the EU such a behavior would qualify for a legal battle, as Geniatech never delivered the advertised feature set and still selling this software in an unfinished and now even crashing version. Beside the legal aspects simply it is a question of business ethics. It looks like thet totally unacceptable behavior of this company needs to be counteracted by the power of their customers. As nobody at Geniatech cares in regards to the content of this forum, all of us should send a huge amount of complaining mails to the people concerned. During my contacts with Geniatech Shenzen and Germany I collected the contact addresses listed below. Feel free to flood these mail addresses with your complaints. kelly.li@geniatech.com (Geniatech EyeTV Support Team) abbey@geniatech.com (Sales Director Geniatech headquarter Shenzen) cpf@geniatech.com dgg@geniatech.com sales@geniatech.com suggestion@geniatech.com GTESales@geniatech.com (Geniatech Europe GmbH, EMEA HQ in Germany, Director is Mike Decker)
  5. 4 points
    Really. Do you care about customers at all? Initially the excuse was "engineers need time"... so.. it's been 90 days and they STILL haven't addressed the issue. Really? Come on. Get your act together.
  6. 4 points
    Please make EyeTV open source and available on GitHub.
  7. 4 points
    DC Rackerby: Thanks for the tutorial on xmldv. I set it up and got it working right now. I live in the metro St. Louis area. A few pointers to those who are trying to do this as well. Step 1: set go to schedulesdirect.org and and click on the "Sign Up" tab to create an account. It sets you up with a free 7 day trial account. I haven't upgraded to the $6 2-month or $25 yearly account yet. Step 2: You'll get an e-mail with an activation code. Copy and paste it into the schedules direct web page. Step 3: on the "SD-DD Subscribed Lineups: Add a new lineup Report Lineup Problems " line click "Add a new lineup" and select the appropriate channel service you need. I have an HD Antenna which picks up 54 stations in the St. Louis area. Step 4: go to the http://mc2xml.awardspace.info to download mc2xml. Scroll down about a page and click on the download. since we are on Mac's choose the third column for OS X (x86) Step 5: create a folder "scripts" in your home folder (i.e. /Users/username - for me it is /Users/weber). You can go to the menu bar at the top of the screen and click on "Go" and navigate down to "Home" then right click on the Home folder and add a "New Folder" and name it scripts. Step 6: move mc2xml from your downloads folder to the scripts folder Step 7: open "Terminal" from your "Utilities" folder which is inside your "Applications" folder. type "cd ./scripts" to navigate to the scripts folder. Then type "chmod 755 mc2xml" so that mc2xml is recognized as an executable. Step 8: still in the Terminal window, type in ."/mc2xml -T sdusername:sdpassword" where username and password are what you choose for schedules direct in step 1. It will take a minute or so to process and will create a mc2xml.dat and xmldv.xml file and place them in your "scripts" folder. Step 9: still in the terminal window, type in "open -a EyeTV /Users/username/scripts/xmltv.xml". be sure to change username to your actual username. for me it is weber as you can see in top 5. Step 10: Go to EyeTV (which should be open). Click on "Channels" the third tab under Library on the left. Then for each channel click on the EPG tab and change it to xmldv. It will ask you to assign a channel and give you the list to choose from. This corresponds with the "lineup" you hopefully correctly choose in Step 3. Note, I tried setting each channel to xmldv before Step 9 and I got a blank list. So step 9 has to come first. Step 11: Once done for each channel you can go to the EyeTV "Program Guide" and see that it is filled in including titles for each episode and colors to indicate type of program - as we were used to with EPG TV Guide. Step 12: Open "TextEdit" and copy in the getup.sh procedure (listed again below). Remember to change your mac username on lines 2, 3 and 5and the schedules direct username and password on line 10. Then save it as getup.sh and place it in the "scripts" folder you created in step 5 #!/bin/bash MC2XML="/Users/username/scripts/mc2xml" XMLTV="/Users/username/scripts/xmltv.xml" #Set the working directory cd /Users/username/scripts/ # Check if we have internet connection ping -q -c 1 -t 5 google.com > /dev/null if [ $? -eq 0 ]; then # Get new schedule $MC2XML -T sdusername:sdpassword # Reload EyeTV with the file open -a EyeTV $XMLTV fi Step 13: Back in the "Terminal" window. type chmod 755 getepg.sh" to make getup.sh recognizable as an executable. Now in the terminal window you can tap "./Users/username/getepg.sh" and it will do the whole job for you. I haven't yet automated the procedure using Launch Agent, but will do that shortly. I also have to go thru this procedure on another mac since I have 2 eyetv hybrids. Thanks again to DC Rockery. I needed to put together this dummies guide because it took me a while to figure out how to make it all work. I figured someone else may need this as well
  8. 3 points
    No EPG service for 60 days.... Now you are banning users and removing all topics which relate to the MISSING EPG SERVICE, which disappeared August 7th, 2022 and has yet to return. This is how you've chosen to handle customers? Seriously???
  9. 3 points
    Anyone else having problems with TV guide? My guide currently goes out to Tuesday at 7:00PM but nothing after that. My subscription goes until Mar. 19. I did a update now and it said downloading and adding channels but still no additional programs.
  10. 3 points
    Hi all! Be aware: For a few days the version 8528 already popped up in the Geniatech download section a few months ago. It was the result of other EyeTV issues I discussed with Geniatech and it had nothing to do with the upcoming macOS Ventura. Unfortunately, this 8528 incorporated new troubles, for instance it didn' stream audio to the EyeTV iOS app anymore. After my feedback it has been removed from the download section. I assume that this hidden 8528 release on the Geniatech download server is still the old one, not containing any fix in regards to the Ventura issues. Just be careful. As long as there is no official communication by Geniatech, I recommend not to download from unknown sources. Once more it becomes obvious that Geniatech is unable or not willing to take care of EyeTV 4 for the Mac OS. As I already wrote in a former post: Mail your complaints to all this staff listed below. We, the customers of EyeTV 4 macOS, deserve a much better service. And it is time to let them know that we strongly disagree with the chaotic way they handle all the issues. They have to become aware: If they do not act, their behavior will result in a reputation risk for the company. kelly.li@geniatech.com (Geniatech EyeTV Support Team) abbey@geniatech.com (Sales Director Geniatech headquarter Shenzen) cpf@geniatech.com dgg@geniatech.com sales@geniatech.com suggestion@geniatech.com GTESales@geniatech.com (Geniatech Europe GmbH, EMEA HQ in Germany, Director is Mike Decker)
  11. 3 points
    I managed to get XMLTV working in a couple of hours after some trial and error Hopefully just enough detail to get people going. I'm sure I reused previous knowledge from posts I found here and on Google This is all done in the terminal. If you are not comfortable with this I would avoid this option Pre-req is to install xcode and add-on's when prompted Google and Install macports (there is a package but I installed from the source tar. I recommend you do too as it will compile the version for your macOS). I'm doing this on an old mac running Sierra. Old OS and old shell https://www.macports.org/install.php Follow the instructions on the website including adding /opt/local/bin to your path or terminal will not find "port" once installed Once macports is installed: Install xmltv using sudo port install xmltv It may take a while as it takes care of all the required dependencies. This creates a series of tools in /opt/local/bin. I'm using the UK grabber but there are others. Then I ran /opt/local/bin/tv_grab_uk_tvguide --configure This creates the .xmltv directory in your user home and defines the cache location. You do want to go through the pain of selecting the channels in this config as selecting all will take the grabber forever to run. For the UK I had to say no or yes over a 1000 time. Yes it was pain but worthwhile One configured I created myself a script file in vi ~/.xmltv xmltv_refresh.sh Use your editor of choice. In this file I entered the following: !/bin/bash # Run the grabber, limit detail for speed 14 days, pass to sorter and output to an xml file /opt/local/bin/tv_grab_uk_tvguide --nodetailspage --days 14 | /opt/local/bin/tv_sort --by-channel --output ~/.xmltv/uk-tv-listings.xml # load xml EPG in EyeTV by passing the file /usr/bin/open -a /Applications/EyeTV.app ~/.xmltv/uk-tv-listings.xml Make the above file executable by running chmod u+x ~.xmltv/xmltv_refresh.sh Test the grabber by running the above script you saved: ~/.xmltv/xmltv_refresh.sh You can test this is eyeTV by selecting xmltv as the guide against a channel. You will instantly see the channel listings if it has worked Once happy you can add an entry to your crontab like: # 00 05 * * * $HOME/.xmltv/xmltv_refresh.sh >/dev/null 2>&1 00 17 * * * $HOME/.xmltv/xmltv_refresh.sh >/dev/null 2>&1 This will run the script twice a day ay 05:00 and 17:00. Choose times to suit Good luck. Hope this helps some people while we wait .. Stuart
  12. 3 points
    I've found that communication with the Chinese owners to be a bit lacking. And, by a bit, I mean they are absolutely useless. During their major outage a couple of years ago, it took months of only getting the same response from "Angela Xu" who appears to no longer be there. For at least 6 weeks the response is our engineers are doing some final testing... I have a solution, fire them and hire a team that knows what they are doing. Maybe this is how the Chinese government deals with Spkr Pelosi's trip to Taiwan. If they don't deal with this soon, the will lose even more users. Elgato really screwed all of us when they sold EyeTV to Geniatech. Hey Geniatech get your damn act together and tell us what is happening. Better still, fix it. Did you fail to pay TV Guide and they shut you down again*? * just a guess. The support ticket system is a joke. If they can not determine if there is a MAJOR system failure, a ticket submission is not going to help. I am so sick of this companies lack of incentive to keep their system working. In the 10+ years with Elgato this type of outage just did not happen. Once in a great while they had an issue that was solved in hours. Now this is the forth time Geniatech has screwed us.
  13. 3 points
    Running 3.6.9 (7523) on High Sierra with an EyeTV Diversity OTA, with no issues. When I play a show recorded with EyeTV in EyeTV, I can turn DVB subtitles on and off, so the application clearly has the ability to handle such subtitles. However, if I export the show to a native format (h.264), only audio and video are exported. Ideally, I would wish for EyeTV to be able to export subtitles, either in a .mp4 or .mkv container.
  14. 3 points
    It looks like the topic, "TV GUIDE NOT UPDATING" got de-railed, and is now more about coding, hacks, and work arounds for the EPG? As to this topic: Has anyone had any luck with the actual EPG, or real answers from breakthroughs with TV Guide EPG, or with Geniatech? I've gotten the same run around and even legally threatened by Angela in Support. She basically said if anyone slanders Geniatech - they'd deal with it legally. I don't give her an ounce of credibility. The beginning of each of the last two weeks I've been given the same rubbish - their techs are working around the clock, and to wait another week. I've done that twice now. Regardless of when -- or if they get this issue fixed, I'm demanding a full refund no matter what. I don't know what options others have - depending where you're at - but I'm in the states, and I'm also filing a case (at least ) with the U.S. Federal Trade Commission for failure to deliver a contracted service. My suspicion: they've completely lost any kind of TV Guide licensing and their scrambling to put together some half-a$$, make shift EPG data stream service of their own! [edit] Oh... and to date, 4:52pm, U.S. west coast time - our EPG is STILL dead.
  15. 3 points
    Re: ^. Sorry, wish Forum software let you edit previous posts, but it doesn't. Here's the attachment with a minor correction in a note on Step 2. XMLTVListings EPG with EyeTV-Guide.pdf
  16. 3 points
    ATSC EPG alternative Here's an EPG stopgap that works, tested this evening. I have an over-the-air antenna (live in a rural area in Wisconsin without cable, don't want a dish). Not sure if it will work with cable. This is for a Mac running OS 10.11, should work through 10.14. 1. Go to the Channels listing in EyeTV. You will find a listing of your channel lineup you set up in EyeTV. 2. In the EPG column, there is a dropdown menu for each channel; it is currently set to TV Guide. Change it to ATSC for each channel (has to be done one at a time). 3. Go to the Program Guide window, which is still blank, and from the dropdown menu at the top, select Update ATSC (you should have several options, don't select Update TV Guide obviously). 4. I have about two dozen channels in my EyeTV channel listing (which remains active), the program download took under 2 minutes. When done, the Program Guide will be populated for about the next 24 hours (although our 4 public TV channels populated for 4 days out). The listings are barebones, but you can click to record as with TV Guide, and the individual programs do have a content description if you click on the program title. All the usual Record functions work. 5. I'll find out tomorrow if the autoupdate daily function works (set in Program Guide in Preferences), or if you have to do it manually each day. Obviously not convenient like TV Guide, and only goes a day in the future, but it did work fine for me this evening and . . . this is how we did used to do it a decade ago with early DVRs (EPG's have spoiled us). xmltv is probably a better option, I'll tackle that over the next few days.
  17. 3 points
    Here are the basic TitanTV steps (using titantv.com). 1. First, set yourself up as a user (free) and log in. 2. Click on the Site Preferences menu item at the top. 3. Click on My Channel Lineups tab. 4. If it hasn't filled in your provider, create a new lineup. 5. Click on the My DVR Options tab. 6. Enable the Remote Scheduling checkbox and Save Changes 7. Click on TitanTV Listings at the upper left to get back to the schedule for your system. 8. Click on a desired program. 9. In the popup window, click on the button with a red dot/black box (2nd from left). 10. Confirm you want to add it to your remote queue (that you have to do this for every program is a major PITA). This stores the temporary setting on the TitanTV site (somewhere) 11. Go to eyeTV Preferences/Guide tab. In the TitanTV Remote Scheduling region, click the Change button to add your TitanTV account name (not email address) and password. This will let eyeTV access those stored recording requests stored on TitanTV. 12. Click the Check Now button. (I also set the interval to every hour). 13. This should start populating your Schedules list in eyeTV with your TitanTV selections. You may encounter some channel issues (e.g., I don't have a digital TV subscription, I had to edit the channel listings on TitanTV to remove the "HD" from the names). Also, you won't know about time conflicts until this stage: TitanTV lets you set anything you want without signaling conflicts). 14. If you see a program in the eyeTV Schedules list, and nothing is set to italic, eyeTV should record the program (at least it has for me). Okay, folks, this was a quick-and-dirty rundown based on my hunting around and experimentation. I am far from an expert on TitanTV, so don't ask me about the service. BTW, the iOS version of the TitanTV app does not let you set remote schedules. Booo! Enjoy (as best you can) this clumsy operation.
  18. 3 points
    What a loss for Geniatech. They could of added a yearly subscription service to allow 3rd party hardware to work with EyeTV. Geniatech seems like its not on top of things with EyeTV. Since it purchased EyeTV, tech support is sub par, updates are sparse and bugs multiply. I contacted support by email yesterday about the issue with the PAID subscription programming guide, no reply or fix today. None of this shocks me. We all need to accept that the party is almost over soon.
  19. 3 points
    i dont have your mail adress and cant send you via wetransfer.. here it is from my drive https://drive.google.com/open?id=1zBLFocXn0-vkZKKrKfDfdyXcqdGtagF9 and also attached it here. eyetv_netstream_115_423_update.zip
  20. 3 points
    EyeTV App for tvOS will come in september, sorry for all inconvenience.
  21. 2 points
    If they have no intention of supporting EyeTV4 I wish they would just open it up to other EPG services (which sort of worked with EyeTV3 according to some reports) or just release the EyeTV code to open source. Enough is enough already. What was once the best PVR product out there has become terrible. Covid or no-covid Geniatech could do better than this.
  22. 2 points
    I am using macOS 14 Sonoma and EyeTV 4.0.0 (8528) works exactly the same way it works in macOS 13 Ventura for me, I have it running on an Intel iMac from 2019.
  23. 2 points
    In my humble opinion there should've been a class action lawsuit over the failure to deliver (or reinstate) the EPG services that were bought and paid for. The only thing I don't know is how many Geniatech customers were burned. Considering their global reach it must be thousands. At least. I realize we have mostly all given up at this point... but that's exactly what they want us to do. It just irks me that they got away with it on a corporate level. A gigantic "eff-you" to people who sent them money... their clients. Elgato, we miss you.
  24. 2 points
    The 8528 version of EyeTV 4.0 can be downloaded from the Geniatech website using the following link - https://file.geniatech.com/eyetv4/EyeTV4.0.0_8528.dmg It works fine for me using Mac OS Ventura 13.0 on my M1 Studio Max
  25. 2 points
    here is my solution! The channels musst be sorted by title (name) and not any other criteria. In this case you have full access to move stations freely on the channel list
  26. 2 points
    Hi Il Gatto, well I just tried to install the updated 8528 onto my Mac mini M1 server. Before updating to Ventura the version 8527 was more or less running stable (except of all the missing features we are waiting for since ages). Of course, I used the EyeTV reporter for a proper removing before installing the 8528. Initially, the channel search worked but after finishing the channel scan the app crashed. Tried several restarts without any success. It reminds me on a former experience with the 8528 that has been published after my feedback some months ago. It killed the audio part when streaming to the iOS app and has been removed from the download site shortly afterwards. Conclusion: lack of knowledge and experience in regards to Apple coding, quick and dirty fixes, no systematic quality control, no professional product management and communication and most important: lack of business ethics. The Geniatech management is fully aware of the problems but they prefer to sell a software that is simply not ready for the market. With all due respect to your defence of this company, what Geniatech is doing is beyond what is legally acceptable. And I have long been surprised that no one has taken legal action against this company. As I wrote in an earlier post: We should all flood Geniatech's mail addresses with our complaints. By the way: I already sent them a support request. Up to now, I got no response. What a surprise!
  27. 2 points
    Hi Il Gato! Txs for the info. Another user already published a link to an external and uncontrolled download server for this version. However, in my opinion it is more than strange that Geniatech doesn't publish the Ventura version on this site here. Not even an official statement – very fishy... Best regards, Roland
  28. 2 points
    Bump. This topic need to remain above full pages of spam topics.
  29. 2 points
    Try all of these e-mail addresses: GTEsales@geniatech.com GTEsupport@geniatech.com shopadmin-en@eu-geniatech.com services@eu-geniatech.com I wrote a note to all of them for a refund. Within two days I got my money back (yes, they sent it to my PayPal account).
  30. 2 points
    Die einzige Lösung ist wohl, das Geld zurückzuverlangen. Der Dienst kommt wohl nicht mehr wieder. Das Problem ist allerdings, Geniatech zu erreichen. Die auf der Web-Seite angegebenen E-Mail-Adressen werden wohl nicht gelesen. Da ich per Paypal bezahlt hatte, konnte ich wenigstens deren Paypal E-Mail-Adresse über das Paypal-Konto finden. An diese Adresse habe ich dann geschrieben und gebeten, den Kaufpreis anteilig zurückzuerstatten (ca 6 Monate hatte mich Geniatech ja beliefert, die restlichen 6 Monate sollten sie erstatten). Das hat dann auch recht schnell geklappt. Das Geld wurde wenige Tage später auf das Paypal-Konto zurücküberwiesen. Die E-Mail-Adresse war folgende: GTESALES@geniatech.com Keine Ahnung ob die generell funktioniert, oder nur in Verbindung mit Paypal-Zahlungen. Aber ein Versuch ist es wert, wenn man Geniatech über andere Wege nicht erreicht.
  31. 2 points
    I asked Geniatech for a refund of my EPG annual subscription on the basis that the software had not been repaired and there did not appear to be any likelihood of it being repaired. The reply from the company was: "Very sorry that we still do not have a solution for it. I will send you email once our engineer has a solution. We will extend the time of your EPG validity period for the outage period. Our engineer is really trying to solve it. Our engineer may need some time." I have now made alternative arrangements for recording tv programmes and will not be renewing my subscription if the EPG ever comes back on line.
  32. 2 points
    I sent this to Geniatech. Feel free to add your comments. Why? because I believe EyeTV is a good product that should not be ruined and made to abandonware. =========================================== I do not know your relationship with Elgato but 1 thing is certain: your approach towards your customers is just a low as Elgato's was. On the forum there are 10s of complaints about not correct working hardware and software problems. None of them is addressed. Never a solution is given. There is absolutely no sign of a future plan. Where are you people? What are you doing/ Can we officially declare EyeTV as abandonware? Will there ever be a aTV app? When will EyeTV be able to use the 4 decoders in your own Netstream 4c? Why not implement preset HDHomerun devices? Questions, questions, questions.
  33. 2 points
    Has anyone heard from anyone at Geniatech? I think the staff is on vacation. And by staff, I mean singular-- one person. To quote a US politician It could be a 400 pound person sitting on their bed in their pajamas. OK Really, Geniatech, SPEAK UP Let us know what's going on, Every day, you loose current clients and make it impossible for you to find new suckers. Yeah, I am pissed.
  34. 2 points
    tv_grab_eu_epgdata is the grabber name but I just went to their site and it looks like they have stopped providing the EPG I must be lucky that the EPG in the UK is provide by TV Guide and free of charge The full list of grabbers installed by xmltv is: tv_grab_ar tv_grab_eu_epgdata tv_grab_fr tv_grab_it tv_grab_na_tvmedia tv_grab_uk_tvguide tv_grab_ch_search tv_grab_fi v_grab_huro tv_grab_na_dd tv_grab_pt_meo tv_grab_zz_sdjson tv_grab_fi_sv tv_grab_is tv_grab_na_dtv tv_grab_tr
  35. 2 points
    I make a workaround for the missing FWAUserLib library in Ventura 1 install version 8528 of eyetv4 (https://file.geniatech.com/eyetv4/EyeTV4.0.0_8528.dmg) 2 Extract Framework "FWAUserLib.framework.zip" in your Downloads folder 3 write the following script and exec it. This script makes 5 actions: - verify app - remove signature for avc framework - set LSRequiresNativeExecution to false in Info.plist for execution on M1 of the 8528 version - binary patch to remove path of FWAUserLib library that force to look for it in folder /usr/local/lib - copy FWAUserLib library in /usr/local/lib folder I have verified on last Ventura beta (22A2311f) on a macbookpro M1 -------------------------------------------------------------------------------------------------------------------------------------------------------- #!/bin/zsh /Applications/EyeTV.app/Contents/MacOS/EyeTV& sleep 15 kill % codesign --remove-signature /Applications/EyeTV.app/Contents/MacOS/EyeTV # the LSRequiresNativeExecution parameter set at true hangs on M1 ex /Applications/EyeTV.app/Contents/Info.plist <<% s/\(LSRequiresNativeExecution.*\)true/\1false/ . w q % # binary patch of main program to remove path of FWAUserLib library that force to look for it in folder /usr/local/lib dd bs=1 count=5416 if=/Applications/EyeTV.app/Contents/MacOS/EyeTV of=p1 dd bs=5427 skip=1 if=/Applications/EyeTV.app/Contents/MacOS/EyeTV of=p3 echo -n FWAUserLib\\0x0 >p2 cat p1 p2 p3 >/Applications/EyeTV.app/Contents/MacOS/EyeTV chmod 755 /Applications/EyeTV.app/Contents/MacOS/EyeTV rm p1 p2 p3 # copy FWAUserLib library in /usr/local/lib folder sudo mkdir /usr/local/lib cp ~/Downloads/FWAUserLib.framework/Versions/A/FWAUserLib /usr/local/lib --------------------------------------------------------------------------------------------------------------------------------------------------------
  36. 2 points
    I all, For me, all versions after 8517 are unusable (I have an iMac Late 2015, with 32GB of RAM). I test the updates, then I systematically downgrade to 8517 which works better. A shame. Ok I have an old iMac and that certainly counts, but EYETV 4 is the worst app in the world, it's a monumental piece of crap. I bought it in 2019 because I couldn't find anything else compatible with macOS BigSur. But if anyone has an app that can replace EYETV, I'm about to switch. EYETV 3 was fabulous. How is it even possible to come up with a version 4 that is not worthy of a 0.0.1 Alpha version? Nothing makes sense in EYETV 4: - Use Escape to leave full screen mode like in EYETV 3: hahaha for what? - Hire a UI/UX designer? => it's useless ! - The progress bar does not follow any logic. - In the versions after 8517, the images are jerky on 80% of the French channels. It's unbearable. - Use the standard keyboard shortcuts of macOS? Not useful at all! - Put a keyboard shortcut to switch to full screen? hahaha, I'm stupid, we have a mouse for that! Let's add to all of that that the price of the app is increasing, that the support never answers to emails nor deigns to answer on the forum, and that the app is slowly but surely dying. I can't even imagine a version that is properly fully compatible with M1 processors. WAKE UP GENIATECH ! GIVE US THE REAL WORKING APP WE PAID FOR! Your current app is a shame.
  37. 2 points
    Same. 3 days and counting. Here we go again... Also EyeTV3 with a current subscription. I've opened a help ticket, but no reply so far. When manually clicking the Update Now button for the Program Guide (Preferences > Guide > 3rd button down), it would claim to update, but nothing changed or actually loaded. After I cleared the EPG Database cache via the EYETVEPGPremium Diagnostics (through the Help menu), that changed the message to "Update failed due to server error" This is beyond our control/doing. Don't change your configurations! Please file a complaint on this forum and on their website https://www.geniatech.eu/support-contact/?Product=eyetv 3 to get some attention on it.
  38. 2 points
    The good news: I get what you are asking and why you are asking it. I wonder the same, because... The bad newsL Any attempts to record anything in eyeTV 4 result in a immediate crash of the app.
  39. 2 points
    hahaha , nice on M|S Success on EyeTV 4 ? and you are asking to support ARM now ? Be happy that you can still post on a site with expired certificate, full of spam posts and actual employees of the company probably already on another company
  40. 2 points
    Hi, I don't know anyone here so -- hi. I went to the Geniatech website and found no info about Catalina and 64-bit. I went to the blog https://www.geniatech.eu/blog-9-info-eyetv-4-64-bit-macos-10-15-catalina-eyetv-3-32-bit-macos-mojave-10-14/ and found a link at the bottom of the page to a poll on devices and a link to download EyeTV4 https://eyetvforum.com/index.php?/topic/3064-eyetv-4x-for-mac-64-bit-public-beta-preview/. It strikes me that most of the devices are for Europe, I'm in the USA. I voted for the devices I have. You should do the same. I downloaded the beta and it does run. I'm still running Mojave and thinking of going to Catalina. I do have an EyeTV Hybrid and the software finds it. I have a Hauppauge Pinnacle tuner which works fine on EyeTV 3, but Eyetv 4 doesn't see it. The beta seems to work and does look a bit different the EyeTV 3. I haven't played with the beta too much yet. Has anyone downloaded the beta and found a way to get other tuners recognized? Does anyone see anything drastically different from EyeTV 3? Thanks, Paul
  41. 2 points
    Thank you, John10044. I had never been able to sign up for this Forum (using gmail). I just tried an alternate email and it worked! That's strange. I would second Eric's comment that "It is not necessary to use EyeTV's built in EPG". We have been using SchedulesDirect with EyeTV for many years. We have a nightly script that uses a little program called "mc2xml" to download the XML file from SchedulesDirect. It works great. I was trying to stick with EyeTV on OSX and we do still use it but I finally tried Channels DVR when they added a capability for using TVEverywhere as a Source. So far I like it a lot. (there's no OSX viewing app yet but the new app called IINA is a fantastic OSX media viewer and it's very configurable) But I'll keep looking for that 64-bit version of EyeTV and hopefully it will support HDHomeRun devices.
  42. 2 points
    Wow! I am a little bit stunned. And happy. And a little bit angry. If you guys just would have said one word, all this bit**ing around in the forums never had escalated. I never understand why companies do not talk to their customers. Well... But I am glad EyeTv4 is happening. And thanks for using my flat theme I posted on Deviant-art a few years ago. (or is it just coincidence that it looks exactly the same :)) )
  43. 2 points
    It also appears that you can buy a renewal for EyeTV EPG Premium-USA in the store. Anyone try it yet? https://www.geniatech.eu/product/tv-guide/
  44. 2 points
    Meanwhile TV on Mac and PC ist a niche. There is no doubt about it. The thing I don't understand they still sell Hardware with a (formerly) great piece of software. And we all now the the software won't work anymore from Q4/2019 on. What was their intention when they bought EyeTV from Elgato? Why is there no official member of Geniatech to do public relations. This forum produces so much displeasure. Why not telling people either: a) Hey guys, go away the Mac story ends up here! b) Look there is a screenshot of EyeTV 4 for Mac - but still takes some time to finish. AND you will have to pay some money for it. Is it that hard to talk to the people that pay your salary?
  45. 2 points
    Yes, the 2 EPG services are fee based. I tried the free week on schedules direct.com, and got my setup working in a day or two. Then I subscribed for 2 months for I believe 6 dollars, just in case it didn't work long term or TV Guide came back. I think the full year is $25. Sure, it was 6 bucks I shouldn't have to had paid, but it was worth it. Now I am not beholden to Geniatech and their whims. I fully control the scheduling. I've had questions, and someone from Shedulesdirect.com answered me in 3 hours! Try to get an answer from Geniatech. This alternate schedule system uses functionality existing forever in EyeTV, it sends the schedule into the program just as the makers had intended to allow. No hack at all. Another potential bonus: the alternate sourcing using the directions from the forum works on a low level in the system...it is not likely to break with updates. I use it on an ancient mac mini running snow leopard, and a 2014 mac mini running High Sierra and both work perfectly. Of course, with the next apple update, if they remove all 32 bit resources, all bets are off.
  46. 2 points
    I just want to say thanks and how much I appreciate the problem solving efforts here. Rather than just complaining, we have some workable solutions to this "unfortunate" situation. Like many here, I have been using EyeTV and some form of HD Homerun for many many years and don't miss cable AT ALL. Over the air is just fine for me, especially with so many alternative TV options. What has happened with the business end of EyeTV being bought , first dropping support for HDHR and now this, it was (I think) only a matter of time. With no 64-bit update coming that will work with Silicondust products, EyeTV's days were probably numbered after the next big MacOS update anyways. At first all the techie ideas were just too much for me and really not worth the effort. I have Plex and that seems to be working, but not nearly as elegantly as EyeTV was (is). But a big thank you to all of you who posted clear step by step instructions on how to make EyeTV work again (Until Apple does it in for good). I will give it a go and see what happens. Perhaps its just time to start getting through all the books I want to read!! Cheers and big thanks to all you problem solvers!! Maris
  47. 2 points
    XMLTVListings EPG with EyeTV-Guide.pdf Re: ^. Sorry, wish Forum software let you edit previous posts, but it doesn't. Here's the attachment with a minor correction in a note on Step 2.
  48. 2 points
    We do not care about what the Windows version does or supports. EyeTV 4 doesn't exists on OS X (macOS) and for all we know , it might never exist on OS X. We want 64 bits support on the Mac OS X version (macOS), supports for the tuners we bought with EyeTV when it was sold by Elgato (HDHomerun) and bug fixes. And so far we haven't seen any of this, bugs have not been fixed and no effort is being made towards any of the things I mentioned above. So we do not trust anything Geniatech is saying anymore.. this is the reality of the market, not someones view. So if your use case is EyeTv 4 on Windows, you are in the wrong thread as here we're talking about EyeTV on OS X and the lack of support and/or update as well as wether or not there will be a 64 bits version for the future OS releases.
  49. 2 points
    Elgato used to I believe resell a version of the SiliconDust network DVB-T tuner. Recently I bought a HDHR4-2DT model SiliconDust tuner as the only way to get DVB-T2 on a Mac since for years Elgato had failed to release any DVB-T2 tuners. Update I see Geniatech now list a USB DVB-T2 tuner but still do not have a network DVB-T2 tuner. The EyeTV software does sill support HDHomeRun tuners and I can successfully get EyeTV to find it and can also get it to successfully get EyeTV to scan for channels, and also to view both DVB-T standard definition channels and DVB-T2 high definition channels. Unfortunately I am finding three old bugs specific to using a HDHomeRun tuner with EyeTV still exist. I first encountered these bugs with an older HDHR3-DT model which is DVB-T only. With the recent discontinuation of the previously free RadioTimes XMLTV guide source on June 16th 2016 these bugs have now become more critical as I now have to use the DVB guide instead. I have reported these issues to Geniatech a week ago but as of yet still had no response. I am using the latest 20150826 firmware and software for the HDHomeRun. Bug 1 When I tell EyeTV 3.6.9 build 7416 to use the DVB guide data for channels and to then scan for DVB guide data it will initially start off successfully scanning but part way through will stop finding guide data with the result at the end of the scan only some of the channels will show guide data. I have proven that all the channels do have DVB guide data available by doing the same thing in Windows using the exact same HDHomeRun tuner and this finds DVB guide data for all channels with no problems, and also a real TV fitted with its own DVB-T/T2 tuner is also able to get DVB guide data for all channels. More importantly I can even successfully get DVB guide data for all channels in EyeTV if I tune in to an view individual channels for a few minutes - long enough for EyeTV to extract DVB guide data automatically from that channels/multiplex. If I do this for all the channels missed out during the full scan I can get a full set of DVB guide data for all channels but obviously this is extremely tedious and time consuming and should not be necessary. It seems the failure of the full scan for DVB guide data fails at the same point each time and this seems to be when EyeTV switches from scanning one channel or multiplex to another. However remember it is possible to get DVB guide data for all channels by manually tuning in to and viewing them so it is not as simple as a specific channel causing EyeTV to choke. Bug 2 Once EyeTV has been told to do a full DVB guide data update and it as per bug 1 fails part way through, a subsequent DVB Guide update request will fail straight away as will a 3rd, 4th, etc. It is only possible to then get even a partial scan to work by quitting and relaunching EyeTV. Note: This would further support the case that it is not simply EyeTV choking on the results of a DVB guide scan from a specific channel since a repeat request starts from the first channel which on the 1st attempt does at least give some results. Bug 3 If EyeTV is not used i.e. not running for an indeterminate amount of time - more than a few minutes per a few hours, then EyeTV will no longer reconnect to the network tuner. It then becomes necessary to re-run the EyeTV Setup Assistant and reselect the network tuner. Fortunately you do not have to re-scan for channels. All three of these issues have previously also occurred with older versions of EyeTV, and both a HDHR4-2DT and an older HDHR3-DT tuner and also older versions of the HDHomeRun firmware and software. On the good news front EyeTV is able to extract DVB guide data for DVB-T2 high definition channels which at least in the UK using the Freeview HD service are apparently encrypted with a simple Huffman encoding.
  50. 2 points
    Dear Frederik, Dear Ton, Dear all, thank you for your open words and sorry for some delay, many thanks for your posting(s) and open letter, really appreciate that you are great supporters of eyetv, as we are too, and sure we do understand your concerns. This joint passion is very import for us to move and develop eyetv to the next level. Based on the learnings of the last 9 month we upgraded our support teams nearly on a monthly base and we will have dedicated resources for the support of the eyetv forum as well in place soon. We take this as a wake up call. Thanks for this! Please give us some room, as we setup the additional resources which we need train, teach and educate. In add we will with the team take more attention, please go ahead and raise your question, share concerns, we will take care as best as we can, to your question: Where are you people? Geniatech HQ`s Subsidiaries / eyetv team`s are in: Germany (Herzogenrath), China (Shenzhen/Hefei), North America (Indianapolis, Toronto) What are you doing/ Can we officially declare EyeTV as abandonware? No, eyetv is developing, and the leading premium tv platform solution in the Apple Environment. We launched several mayor relases of the eyetv 3 macOS APP worldwide in the last 6 month, with HEVC decoding capabilities, new device support inside, tons of bugfixes, for latest version please check out here (https://www.geniatech.eu/eyetv/software/) country-wise in North America just launch new eyetv U6 for macOS (us.geniatech.com), in Europe eyetv T2/DVB-C HD HEVC, eyetv T2 lite HD HEVC for macOS, further in the pipeline for Q1-2017 with full support of realtime transcoding eyetv netream (ATSC Version), new netstream 4sat and many more will be demo and launched at CES 2017. Will there ever be a aTV app? Yes, ATV4 - APP - we run this weeks several dedicated country-specific testflights until begin Jan 2017, target launch date is after CES 2017. When will EyeTV be able to use the 4 decoders in your own Netstream 4c? Yes, technically it is possible, but we have mayor concerns about performance issue`s - you might need iCore 7 - 32GB - ... we do some further testing, and come back with the more precise technical requirements, and may asked 5-10 eyetv 4c user to join, and share their experience. Why not implement preset HDHomerun devices? all over there are several faq information available with regards the support of HDHomerun products (https://www.geniatech.eu/eyetv/faq/eyetv-3-software-does-not-support-the-hdhomerun-prime-extend-or-expand/ or https://www.geniatech.eu/eyetv/faq/eyetv-3-software-does-not-support-the-hdhomerun-prime-extend-or-expand/ ,. more for the current preset of HDHomerun devices, give us some time, we are in continuous discussion with third party vendors, we are happy to move it to the next level, more information after CES 2017. macOS Sierra We are continuous improve and debug eyetv 3 Mac APP with macOS Sierra, and the majority of the eyetv user are ok, but Apple has made some significant changes, and the bandwidth of the installed base are a wide range of mac hardware and the wide eyetv tuner base are not that young anymore. Latest results we experience some improvements in the latest beta build of macOS Sierra for systems who run into such situations. We keep on improving. Again, we do apologise for inconvenience we might cause, please do not stop to raise your concerns, push us and have a constructive solution orientated and fruitful discussions here. kind regards Mike