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Showing content with the highest reputation since 06/09/2016 in all areas

  1. 6 points
    So to get recording to work using TitanTV, does one do this by choosing what you want to record on their website and using the remote scheduling feature in preferences? I guess I'll give this a try for now. I was planning on moving to another solution after my TV Guide subscription expired in June (mainly because of the out of stock notice on the product page and what seems to be an intentional kill off of Eye TV for the Mac). Now that recordings cannot be setup using the TV Guide service, it looks like I'll need to switch now. It really is a shame because under Elgato's ownership, EyeTV had great brand recognition and a really easy to use PVR / TV solution. I'd been a happy customer for well over 10 years.
  2. 4 points
    DC Rackerby: Thanks for the tutorial on xmldv. I set it up and got it working right now. I live in the metro St. Louis area. A few pointers to those who are trying to do this as well. Step 1: set go to schedulesdirect.org and and click on the "Sign Up" tab to create an account. It sets you up with a free 7 day trial account. I haven't upgraded to the $6 2-month or $25 yearly account yet. Step 2: You'll get an e-mail with an activation code. Copy and paste it into the schedules direct web page. Step 3: on the "SD-DD Subscribed Lineups: Add a new lineup Report Lineup Problems " line click "Add a new lineup" and select the appropriate channel service you need. I have an HD Antenna which picks up 54 stations in the St. Louis area. Step 4: go to the http://mc2xml.awardspace.info to download mc2xml. Scroll down about a page and click on the download. since we are on Mac's choose the third column for OS X (x86) Step 5: create a folder "scripts" in your home folder (i.e. /Users/username - for me it is /Users/weber). You can go to the menu bar at the top of the screen and click on "Go" and navigate down to "Home" then right click on the Home folder and add a "New Folder" and name it scripts. Step 6: move mc2xml from your downloads folder to the scripts folder Step 7: open "Terminal" from your "Utilities" folder which is inside your "Applications" folder. type "cd ./scripts" to navigate to the scripts folder. Then type "chmod 755 mc2xml" so that mc2xml is recognized as an executable. Step 8: still in the Terminal window, type in ."/mc2xml -T sdusername:sdpassword" where username and password are what you choose for schedules direct in step 1. It will take a minute or so to process and will create a mc2xml.dat and xmldv.xml file and place them in your "scripts" folder. Step 9: still in the terminal window, type in "open -a EyeTV /Users/username/scripts/xmltv.xml". be sure to change username to your actual username. for me it is weber as you can see in top 5. Step 10: Go to EyeTV (which should be open). Click on "Channels" the third tab under Library on the left. Then for each channel click on the EPG tab and change it to xmldv. It will ask you to assign a channel and give you the list to choose from. This corresponds with the "lineup" you hopefully correctly choose in Step 3. Note, I tried setting each channel to xmldv before Step 9 and I got a blank list. So step 9 has to come first. Step 11: Once done for each channel you can go to the EyeTV "Program Guide" and see that it is filled in including titles for each episode and colors to indicate type of program - as we were used to with EPG TV Guide. Step 12: Open "TextEdit" and copy in the getup.sh procedure (listed again below). Remember to change your mac username on lines 2, 3 and 5and the schedules direct username and password on line 10. Then save it as getup.sh and place it in the "scripts" folder you created in step 5 #!/bin/bash MC2XML="/Users/username/scripts/mc2xml" XMLTV="/Users/username/scripts/xmltv.xml" #Set the working directory cd /Users/username/scripts/ # Check if we have internet connection ping -q -c 1 -t 5 google.com > /dev/null if [ $? -eq 0 ]; then # Get new schedule $MC2XML -T sdusername:sdpassword # Reload EyeTV with the file open -a EyeTV $XMLTV fi Step 13: Back in the "Terminal" window. type chmod 755 getepg.sh" to make getup.sh recognizable as an executable. Now in the terminal window you can tap "./Users/username/getepg.sh" and it will do the whole job for you. I haven't yet automated the procedure using Launch Agent, but will do that shortly. I also have to go thru this procedure on another mac since I have 2 eyetv hybrids. Thanks again to DC Rockery. I needed to put together this dummies guide because it took me a while to figure out how to make it all work. I figured someone else may need this as well
  3. 3 points
    Anyone else having problems with TV guide? My guide currently goes out to Tuesday at 7:00PM but nothing after that. My subscription goes until Mar. 19. I did a update now and it said downloading and adding channels but still no additional programs.
  4. 3 points
    It looks like the topic, "TV GUIDE NOT UPDATING" got de-railed, and is now more about coding, hacks, and work arounds for the EPG? As to this topic: Has anyone had any luck with the actual EPG, or real answers from breakthroughs with TV Guide EPG, or with Geniatech? I've gotten the same run around and even legally threatened by Angela in Support. She basically said if anyone slanders Geniatech - they'd deal with it legally. I don't give her an ounce of credibility. The beginning of each of the last two weeks I've been given the same rubbish - their techs are working around the clock, and to wait another week. I've done that twice now. Regardless of when -- or if they get this issue fixed, I'm demanding a full refund no matter what. I don't know what options others have - depending where you're at - but I'm in the states, and I'm also filing a case (at least ) with the U.S. Federal Trade Commission for failure to deliver a contracted service. My suspicion: they've completely lost any kind of TV Guide licensing and their scrambling to put together some half-a$$, make shift EPG data stream service of their own! [edit] Oh... and to date, 4:52pm, U.S. west coast time - our EPG is STILL dead.
  5. 3 points
    Re: ^. Sorry, wish Forum software let you edit previous posts, but it doesn't. Here's the attachment with a minor correction in a note on Step 2. XMLTVListings EPG with EyeTV-Guide.pdf
  6. 3 points
    ATSC EPG alternative Here's an EPG stopgap that works, tested this evening. I have an over-the-air antenna (live in a rural area in Wisconsin without cable, don't want a dish). Not sure if it will work with cable. This is for a Mac running OS 10.11, should work through 10.14. 1. Go to the Channels listing in EyeTV. You will find a listing of your channel lineup you set up in EyeTV. 2. In the EPG column, there is a dropdown menu for each channel; it is currently set to TV Guide. Change it to ATSC for each channel (has to be done one at a time). 3. Go to the Program Guide window, which is still blank, and from the dropdown menu at the top, select Update ATSC (you should have several options, don't select Update TV Guide obviously). 4. I have about two dozen channels in my EyeTV channel listing (which remains active), the program download took under 2 minutes. When done, the Program Guide will be populated for about the next 24 hours (although our 4 public TV channels populated for 4 days out). The listings are barebones, but you can click to record as with TV Guide, and the individual programs do have a content description if you click on the program title. All the usual Record functions work. 5. I'll find out tomorrow if the autoupdate daily function works (set in Program Guide in Preferences), or if you have to do it manually each day. Obviously not convenient like TV Guide, and only goes a day in the future, but it did work fine for me this evening and . . . this is how we did used to do it a decade ago with early DVRs (EPG's have spoiled us). xmltv is probably a better option, I'll tackle that over the next few days.
  7. 3 points
    Here are the basic TitanTV steps (using titantv.com). 1. First, set yourself up as a user (free) and log in. 2. Click on the Site Preferences menu item at the top. 3. Click on My Channel Lineups tab. 4. If it hasn't filled in your provider, create a new lineup. 5. Click on the My DVR Options tab. 6. Enable the Remote Scheduling checkbox and Save Changes 7. Click on TitanTV Listings at the upper left to get back to the schedule for your system. 8. Click on a desired program. 9. In the popup window, click on the button with a red dot/black box (2nd from left). 10. Confirm you want to add it to your remote queue (that you have to do this for every program is a major PITA). This stores the temporary setting on the TitanTV site (somewhere) 11. Go to eyeTV Preferences/Guide tab. In the TitanTV Remote Scheduling region, click the Change button to add your TitanTV account name (not email address) and password. This will let eyeTV access those stored recording requests stored on TitanTV. 12. Click the Check Now button. (I also set the interval to every hour). 13. This should start populating your Schedules list in eyeTV with your TitanTV selections. You may encounter some channel issues (e.g., I don't have a digital TV subscription, I had to edit the channel listings on TitanTV to remove the "HD" from the names). Also, you won't know about time conflicts until this stage: TitanTV lets you set anything you want without signaling conflicts). 14. If you see a program in the eyeTV Schedules list, and nothing is set to italic, eyeTV should record the program (at least it has for me). Okay, folks, this was a quick-and-dirty rundown based on my hunting around and experimentation. I am far from an expert on TitanTV, so don't ask me about the service. BTW, the iOS version of the TitanTV app does not let you set remote schedules. Booo! Enjoy (as best you can) this clumsy operation.
  8. 3 points
    What a loss for Geniatech. They could of added a yearly subscription service to allow 3rd party hardware to work with EyeTV. Geniatech seems like its not on top of things with EyeTV. Since it purchased EyeTV, tech support is sub par, updates are sparse and bugs multiply. I contacted support by email yesterday about the issue with the PAID subscription programming guide, no reply or fix today. None of this shocks me. We all need to accept that the party is almost over soon.
  9. 3 points
    EyeTV App for tvOS will come in september, sorry for all inconvenience.
  10. 2 points
    Thank you, John10044. I had never been able to sign up for this Forum (using gmail). I just tried an alternate email and it worked! That's strange. I would second Eric's comment that "It is not necessary to use EyeTV's built in EPG". We have been using SchedulesDirect with EyeTV for many years. We have a nightly script that uses a little program called "mc2xml" to download the XML file from SchedulesDirect. It works great. I was trying to stick with EyeTV on OSX and we do still use it but I finally tried Channels DVR when they added a capability for using TVEverywhere as a Source. So far I like it a lot. (there's no OSX viewing app yet but the new app called IINA is a fantastic OSX media viewer and it's very configurable) But I'll keep looking for that 64-bit version of EyeTV and hopefully it will support HDHomeRun devices.
  11. 2 points
    Wow! I am a little bit stunned. And happy. And a little bit angry. If you guys just would have said one word, all this bit**ing around in the forums never had escalated. I never understand why companies do not talk to their customers. Well... But I am glad EyeTv4 is happening. And thanks for using my flat theme I posted on Deviant-art a few years ago. (or is it just coincidence that it looks exactly the same :)) )
  12. 2 points
    I installed 7528 over the weekend, and made the following observations to pass on. Up to this point I have kept our version at 7520, because later versions did not recognize our HDHomeRun. Some of these may not be news to you if you have installed versions after 7520: 7528 installed and worked fine, picking up all existing recordings and schedules. (After TV Guide stopped working, we have been scheduling using TitanTV because it was not that much of a hassle, and could be done from any of our devices with a web browser.) 7528 recognizes our HDHomeRun again. While others in this thread have also noticed this, it doesn't seem to be mentioned in any release notes, so I'm wary that it might not be officially/permanently supported. But at least there is now a build that we can use as long as we don't need the Mac to go beyond macOS 10.14 (since 10.15 won't run 32-bit applications). That means we can keep using this version of EyeTV at least until 10.14 stops getting security updates, which might be in 2022. So, another 3 years of service at least. Of course, this is a moot point if Geniatech issues a 64-bit update of EyeTV. We are in the USA. Now that the TV Guide subscription is available again, I paid to subscribe for another year. Price went up from $20 to $30 a year, not happy about a 33% price increase. But it works again. I ran a channel rescan. At the end it puts up the dialog box where you enter your zip code and choose how you get your TV (I choose OTA broadcast). At this point 7528 would either crash, or hang with the rainbow pinwheel of death. I had two zip codes entered; testing revealed that it crashed if I left it that way, but no longer crashed if I deleted the second zip code so that there was only one ZIP code in there. I had to go into Channels view and make sure all channels were set to EyeTVEPGPremium-USA, because they had lost their program guide setting after TV Guide went down. The easiest way to do this is Select All first, then change one and all selected channels update. The left column of 7528 includes the EyeTV Plus service. This is not available in the USA, so it was just taking up space. It turns out you can disable EyeTV Plus in Preferences, so that disappears from the left column. All in all I'm relieved that we no longer have to consider an alternative OTA recorder for our old faithful Mac mini. (I do have Plex but it has its own issues.) We'll just keep cranking along with EyeTV. While I thank Geniatech for this update, I am not happy about how it happened because after TV Guide became unavailable and HDHomeRun support was dropped, communication with customers was handled very badly. They need to work on this.
  13. 2 points
    Downloaded and installed EyeTV 3.6.9 (version 7528) on two Minis running OSX Sierra (10.12.6). Both successfully downloaded and populated TV listings for the upcoming two weeks. Both have also scheduled, recorded, and played back chosen programming successfully. So, all is as it was prior to February of this year when the software's TV Guide service quit working. I did not receive any notification from Angela that there was now a new working version of the software. Fortunately I was able to find that out here. Thanks to all...
  14. 2 points
    These old discussion threads are now quite long, making current topics hard to find. So I just started a new topic under Discussions "EyeTV 3 Version 7528 release Experiences" so we can focus discussion of the new version there and make it easier for people to find. Thank you.
  15. 2 points
    It also appears that you can buy a renewal for EyeTV EPG Premium-USA in the store. Anyone try it yet? https://www.geniatech.eu/product/tv-guide/
  16. 2 points
    Maybe you'll get an answer in this tread - in the thread "64 Bit support" - we did not get an answer. I guess geniatech bought a yacht an they are sailing away. In the harbor they read in this forum and laugh. To cut a long story short. Find a another product that fits your demand and forget EyeTV. I'm only here to find tipps about alternative products.
  17. 2 points
    Meanwhile TV on Mac and PC ist a niche. There is no doubt about it. The thing I don't understand they still sell Hardware with a (formerly) great piece of software. And we all now the the software won't work anymore from Q4/2019 on. What was their intention when they bought EyeTV from Elgato? Why is there no official member of Geniatech to do public relations. This forum produces so much displeasure. Why not telling people either: a) Hey guys, go away the Mac story ends up here! b) Look there is a screenshot of EyeTV 4 for Mac - but still takes some time to finish. AND you will have to pay some money for it. Is it that hard to talk to the people that pay your salary?
  18. 2 points
    " they are actually devoting their energy into creating a 64 bit version of the software." You are a standup comedian?
  19. 2 points
    Do you still have the old, working box? In my case, I went to the old box, picked LIBRARY/Channels on the left hand side. Then I picked "Service/Edit on the bottom, and it brings up a window titled "Manage Channel Sets". Pick a Channel Set, and click on "Export...". Move the created file to the new box and reverse the process, picking "Import..." instead of "Export...". Worked for me. YMMV.
  20. 2 points
    I did a select all in the Channels list and changed them all to EyeTVEPGPremium - there are 1105 channels! TV Guide is gone from the dropdown, replaced by the new one. xmltv is still there. I should also have mentioned earlier that I was doing the export/import of the channel list because even though all my zip code's providers show up in the setup window, it never showed the right Service and never downloaded a channel list.
  21. 2 points
    I still have an active TV Guide subscription, so I downloaded the beta mentioned above and tried it on a spare computer. No trouble logging into EyeTV, and the service now says EyeTVEPGPremium - USA and Canada with the TV Guide expiration date. After some fiddling around in Setup, I managed to import my channel list from my real EyeTV installation and ran the program guide update. I saw the grid start filling up and thought "Voila!", but unfortunately it only gets a (random?) subset of the total channels. Anyway, it looks like they're very close!
  22. 2 points
    Yes, the 2 EPG services are fee based. I tried the free week on schedules direct.com, and got my setup working in a day or two. Then I subscribed for 2 months for I believe 6 dollars, just in case it didn't work long term or TV Guide came back. I think the full year is $25. Sure, it was 6 bucks I shouldn't have to had paid, but it was worth it. Now I am not beholden to Geniatech and their whims. I fully control the scheduling. I've had questions, and someone from Shedulesdirect.com answered me in 3 hours! Try to get an answer from Geniatech. This alternate schedule system uses functionality existing forever in EyeTV, it sends the schedule into the program just as the makers had intended to allow. No hack at all. Another potential bonus: the alternate sourcing using the directions from the forum works on a low level in the system...it is not likely to break with updates. I use it on an ancient mac mini running snow leopard, and a 2014 mac mini running High Sierra and both work perfectly. Of course, with the next apple update, if they remove all 32 bit resources, all bets are off.
  23. 2 points
    I just want to say thanks and how much I appreciate the problem solving efforts here. Rather than just complaining, we have some workable solutions to this "unfortunate" situation. Like many here, I have been using EyeTV and some form of HD Homerun for many many years and don't miss cable AT ALL. Over the air is just fine for me, especially with so many alternative TV options. What has happened with the business end of EyeTV being bought , first dropping support for HDHR and now this, it was (I think) only a matter of time. With no 64-bit update coming that will work with Silicondust products, EyeTV's days were probably numbered after the next big MacOS update anyways. At first all the techie ideas were just too much for me and really not worth the effort. I have Plex and that seems to be working, but not nearly as elegantly as EyeTV was (is). But a big thank you to all of you who posted clear step by step instructions on how to make EyeTV work again (Until Apple does it in for good). I will give it a go and see what happens. Perhaps its just time to start getting through all the books I want to read!! Cheers and big thanks to all you problem solvers!! Maris
  24. 2 points
    XMLTVListings EPG with EyeTV-Guide.pdf Re: ^. Sorry, wish Forum software let you edit previous posts, but it doesn't. Here's the attachment with a minor correction in a note on Step 2.
  25. 2 points
    [this repeats a post I just uploaded on the more major EyeTV Forum discussing the EPG issue] With more time on my hands than I probably should spend on this (being retired), I decided to preserve the indispensable advice posted here in a single PDF guide (attached). After all, Geniatech could kill this Forum without notice, and I'd hate to lose this information. Sorry, but the "enter your info marked in red" color failed to transfer from NeoOffice to the PDF, but I also used brackets so you'll be able to see it. Please be sure to call any errors to my attention so I can fix them, but I have tested everything and it works. This guide replaces the two really long posts from me above (I don't think the Forum will simply let me delete them). IMPORTANT: this guide applies just to Macs (I don't know the Windows world), and to using xmltvlistings.com as the North America EPG source (which is what I am doing). Maybe someone will do a similar guide for schedulesdirect.org. Again, thanks to everyone who has contributed to this Forum! [I have also posted this on the other original Forum thread discussing these issues, which has a lot more people following it. I tried to write this so nonexperts would find it useful]. XMLTVListings EPG with EyeTV-Guide.pdf
  26. 2 points
    I've been using EyeTV for at least 12 years (my first tuner was an "EyeTV USB"). At this point, I'm pretty sure Geniatech does not give a shit about EyeTV customers in North America. It's kinda looking like the end.
  27. 2 points
    you can also use http://mc2xml.awardspace.info/ then once the xmltv listing is downloaded you can load it in EyeTV. You have to do this on the command line : open -a /Applications/EyeTV.app ./xmltv.xml The best is to set a cronjob with a script that downloads the file and load it in EyeTV once a day.
  28. 2 points
    Try submitting a support ticket here: https://www.geniatech.eu/support-contact/?Product=eyetv 3 I did that tonight, and promptly received the following reply: For HDHomerun, 7520 is the last version supporting HdHomeRun. Version 7520 software download site: https://www.geniatech.eu/download/eyetv-3-6-9-7520/ As for the issue of TV Guide, it is a technical issue. We are fixing it. We will inform you immediately once it is back to normal. Kind regards, Angela
  29. 2 points
    We do not care about what the Windows version does or supports. EyeTV 4 doesn't exists on OS X (macOS) and for all we know , it might never exist on OS X. We want 64 bits support on the Mac OS X version (macOS), supports for the tuners we bought with EyeTV when it was sold by Elgato (HDHomerun) and bug fixes. And so far we haven't seen any of this, bugs have not been fixed and no effort is being made towards any of the things I mentioned above. So we do not trust anything Geniatech is saying anymore.. this is the reality of the market, not someones view. So if your use case is EyeTv 4 on Windows, you are in the wrong thread as here we're talking about EyeTV on OS X and the lack of support and/or update as well as wether or not there will be a 64 bits version for the future OS releases.
  30. 2 points
    Running 3.6.9 (7523) on High Sierra with an EyeTV Diversity OTA, with no issues. When I play a show recorded with EyeTV in EyeTV, I can turn DVB subtitles on and off, so the application clearly has the ability to handle such subtitles. However, if I export the show to a native format (h.264), only audio and video are exported. Ideally, I would wish for EyeTV to be able to export subtitles, either in a .mp4 or .mkv container.
  31. 2 points
    I sent this to Geniatech. Feel free to add your comments. Why? because I believe EyeTV is a good product that should not be ruined and made to abandonware. =========================================== I do not know your relationship with Elgato but 1 thing is certain: your approach towards your customers is just a low as Elgato's was. On the forum there are 10s of complaints about not correct working hardware and software problems. None of them is addressed. Never a solution is given. There is absolutely no sign of a future plan. Where are you people? What are you doing/ Can we officially declare EyeTV as abandonware? Will there ever be a aTV app? When will EyeTV be able to use the 4 decoders in your own Netstream 4c? Why not implement preset HDHomerun devices? Questions, questions, questions.
  32. 2 points
    i dont have your mail adress and cant send you via wetransfer.. here it is from my drive https://drive.google.com/open?id=1zBLFocXn0-vkZKKrKfDfdyXcqdGtagF9 and also attached it here. eyetv_netstream_115_423_update.zip
  33. 2 points
    problem solved with 10.13 beta 2 :-)
  34. 2 points
    Elgato used to I believe resell a version of the SiliconDust network DVB-T tuner. Recently I bought a HDHR4-2DT model SiliconDust tuner as the only way to get DVB-T2 on a Mac since for years Elgato had failed to release any DVB-T2 tuners. Update I see Geniatech now list a USB DVB-T2 tuner but still do not have a network DVB-T2 tuner. The EyeTV software does sill support HDHomeRun tuners and I can successfully get EyeTV to find it and can also get it to successfully get EyeTV to scan for channels, and also to view both DVB-T standard definition channels and DVB-T2 high definition channels. Unfortunately I am finding three old bugs specific to using a HDHomeRun tuner with EyeTV still exist. I first encountered these bugs with an older HDHR3-DT model which is DVB-T only. With the recent discontinuation of the previously free RadioTimes XMLTV guide source on June 16th 2016 these bugs have now become more critical as I now have to use the DVB guide instead. I have reported these issues to Geniatech a week ago but as of yet still had no response. I am using the latest 20150826 firmware and software for the HDHomeRun. Bug 1 When I tell EyeTV 3.6.9 build 7416 to use the DVB guide data for channels and to then scan for DVB guide data it will initially start off successfully scanning but part way through will stop finding guide data with the result at the end of the scan only some of the channels will show guide data. I have proven that all the channels do have DVB guide data available by doing the same thing in Windows using the exact same HDHomeRun tuner and this finds DVB guide data for all channels with no problems, and also a real TV fitted with its own DVB-T/T2 tuner is also able to get DVB guide data for all channels. More importantly I can even successfully get DVB guide data for all channels in EyeTV if I tune in to an view individual channels for a few minutes - long enough for EyeTV to extract DVB guide data automatically from that channels/multiplex. If I do this for all the channels missed out during the full scan I can get a full set of DVB guide data for all channels but obviously this is extremely tedious and time consuming and should not be necessary. It seems the failure of the full scan for DVB guide data fails at the same point each time and this seems to be when EyeTV switches from scanning one channel or multiplex to another. However remember it is possible to get DVB guide data for all channels by manually tuning in to and viewing them so it is not as simple as a specific channel causing EyeTV to choke. Bug 2 Once EyeTV has been told to do a full DVB guide data update and it as per bug 1 fails part way through, a subsequent DVB Guide update request will fail straight away as will a 3rd, 4th, etc. It is only possible to then get even a partial scan to work by quitting and relaunching EyeTV. Note: This would further support the case that it is not simply EyeTV choking on the results of a DVB guide scan from a specific channel since a repeat request starts from the first channel which on the 1st attempt does at least give some results. Bug 3 If EyeTV is not used i.e. not running for an indeterminate amount of time - more than a few minutes per a few hours, then EyeTV will no longer reconnect to the network tuner. It then becomes necessary to re-run the EyeTV Setup Assistant and reselect the network tuner. Fortunately you do not have to re-scan for channels. All three of these issues have previously also occurred with older versions of EyeTV, and both a HDHR4-2DT and an older HDHR3-DT tuner and also older versions of the HDHomeRun firmware and software. On the good news front EyeTV is able to extract DVB guide data for DVB-T2 high definition channels which at least in the UK using the Freeview HD service are apparently encrypted with a simple Huffman encoding.
  35. 2 points
    I tried to update the software but I cannot get a signal though.
  36. 2 points
    Yesterday I received an answer from support: Thank you for contacting us.There are some know issues with DVB-T2 HEVC channels. Our team is working on this theme. We'll solve it as soon as possible. Sorry for any inconvenience.
  37. 2 points
    I've got a similar issue on a Windows 10 system. The app (THC and TotalTV) starts quite normal and immedately after showing the TV-panel it crashes without any qualified errormessage. The problem started after the last Microsoft core-update this week.
  38. 2 points
    Dear Frederik, Dear Ton, Dear all, thank you for your open words and sorry for some delay, many thanks for your posting(s) and open letter, really appreciate that you are great supporters of eyetv, as we are too, and sure we do understand your concerns. This joint passion is very import for us to move and develop eyetv to the next level. Based on the learnings of the last 9 month we upgraded our support teams nearly on a monthly base and we will have dedicated resources for the support of the eyetv forum as well in place soon. We take this as a wake up call. Thanks for this! Please give us some room, as we setup the additional resources which we need train, teach and educate. In add we will with the team take more attention, please go ahead and raise your question, share concerns, we will take care as best as we can, to your question: Where are you people? Geniatech HQ`s Subsidiaries / eyetv team`s are in: Germany (Herzogenrath), China (Shenzhen/Hefei), North America (Indianapolis, Toronto) What are you doing/ Can we officially declare EyeTV as abandonware? No, eyetv is developing, and the leading premium tv platform solution in the Apple Environment. We launched several mayor relases of the eyetv 3 macOS APP worldwide in the last 6 month, with HEVC decoding capabilities, new device support inside, tons of bugfixes, for latest version please check out here (https://www.geniatech.eu/eyetv/software/) country-wise in North America just launch new eyetv U6 for macOS (us.geniatech.com), in Europe eyetv T2/DVB-C HD HEVC, eyetv T2 lite HD HEVC for macOS, further in the pipeline for Q1-2017 with full support of realtime transcoding eyetv netream (ATSC Version), new netstream 4sat and many more will be demo and launched at CES 2017. Will there ever be a aTV app? Yes, ATV4 - APP - we run this weeks several dedicated country-specific testflights until begin Jan 2017, target launch date is after CES 2017. When will EyeTV be able to use the 4 decoders in your own Netstream 4c? Yes, technically it is possible, but we have mayor concerns about performance issue`s - you might need iCore 7 - 32GB - ... we do some further testing, and come back with the more precise technical requirements, and may asked 5-10 eyetv 4c user to join, and share their experience. Why not implement preset HDHomerun devices? all over there are several faq information available with regards the support of HDHomerun products (https://www.geniatech.eu/eyetv/faq/eyetv-3-software-does-not-support-the-hdhomerun-prime-extend-or-expand/ or https://www.geniatech.eu/eyetv/faq/eyetv-3-software-does-not-support-the-hdhomerun-prime-extend-or-expand/ ,. more for the current preset of HDHomerun devices, give us some time, we are in continuous discussion with third party vendors, we are happy to move it to the next level, more information after CES 2017. macOS Sierra We are continuous improve and debug eyetv 3 Mac APP with macOS Sierra, and the majority of the eyetv user are ok, but Apple has made some significant changes, and the bandwidth of the installed base are a wide range of mac hardware and the wide eyetv tuner base are not that young anymore. Latest results we experience some improvements in the latest beta build of macOS Sierra for systems who run into such situations. We keep on improving. Again, we do apologise for inconvenience we might cause, please do not stop to raise your concerns, push us and have a constructive solution orientated and fruitful discussions here. kind regards Mike
  39. 2 points
    I have requested this some time ago and nothing has changed, so I'll try again... I have eyeTV 3 and iOS eyeTV. All seems to work. My eyeTV 3 is installed on one of the most powerful computers you can get and the computer does not sweat simultaneously saving 4 TV streams in HD (I have 2 x 2 channel HomeRun HD) and playing back another, previously stored, HD recording. And still has cpu and hard drive resources available for something else. It is really powerful media center beast with OSX, used exclusively for this purpose. Annoying thing is that I can - on iOS - without any issues play live streams from my eyeTV 3 and all is working very well. I can be behind in time and jump around... But once the recording is done, I am immediately locked out from playing the same recording for ~20 minutes before the ~hour of recording is "prepared". That is extremely frustrating as : 1. Preparation is not necessary, if the live stream works just fine. 2. Even if preparation would be necessary, the eyeTV computer will be ahead of me in no time. I know I may not be able to jump ahead easily - or that it may take some time before the recompression catches up - but this "preparing" is extremely annoying and frustrating. Can you enable live streaming of saved recordings so they get recompressed on fly? Just allow on fly recompression and remove the "preparing" when computer is powerful enough - chances I will need to watch the same recording second time are small so I do not need to store the recompressed recording anyway. There are now many computers which can easily handle that.
  40. 2 points
    Just this morning i got an answer of Geniatechs european/german service. They told me to create an new login at genaitechs webpage https://services.geniatech.eu/login It seems, geniatech dont port elgatos logins, so it seesm to be neccecary, to re-new an personal login. I do so a few minutes ago and now (!) the epg-account seems to work even if used with the new version EyeTV 3.6.9 (7513) !!! see below! A.
  41. 2 points
    It's not about getting rid of Eyeconnect. Just the contrary. It's a bug in current EyeTV versions that prevents Eyeconnect from even starting. This bug has been discovered by Simon Nilsson and he provides the steps to have iPhone/iPad sharing running again on the botched EyeTV installation. The problem with EyeTV is, it currently does not create nor start the Eyeconnect service. Here's how to fix it. Open the Terminal and: mkdir "/Library/Application Support/EyeConnect" cp -r /Applications/EyeTV.app/Contents/Resources/EyeConnect.app "/Library/Application Support/EyeConnect" sudo cp -f "/Library/Application Support/EyeConnect/EyeConnect.app/Contents/Resources/com.elgato.EyeConnect.plist" /Library/LaunchDaemons/com.elgato.EyeConnect.plist sudo chown root:wheel /Library/LaunchDaemons/com.elgato.EyeConnect.plist sudo chmod 600 /Library/LaunchDaemons/com.elgato.EyeConnect.plist sudo launchctl load /Library/LaunchDaemons/com.elgato.EyeConnect.plist Once these commands are entered, the failed installation of Eyeconnect on El Capitan starts up and allows for setting up Library/iPhone/iPad sharing. Three things in regards to above: 1) the current EyeTV build is broken, so it needs updating very soon, 2) the manufacturer should show some generosity towards Simon, he nailed it, 3) finally - the guy by himself did something EyeTV should've been doing ages ago - integrated live TV into Kodi with a lightweight app. Why not do an official Kodi plugin with Simon?
  42. 2 points
    Hardware: A new EyeTV Netstream "4T2" (or similar name, with the same form factor as the 4Sat and 4C) device, as a successor to the sadly discontinued Netstream DTT, and possibly with 4 tuners instead of only 2: for the sharing of DVB-T2 and DVB-T television over the home network.
  43. 1 point
    Hello Together, eyetv 4 is the biggest bug ever... is there a german forum? where are the export entry's for apple tv and so on? who has designed this gui? eyetv 3 was very stable, but eytv 4 crashed every time. regards Kai
  44. 1 point
    Can we or can we not get update - clear answer would be nice
  45. 1 point
    No response on my (older) support ticket, but it only took a week for Geniatech to reply to a Facebook message with: "Sorry for any inconvenience, the databases error was / is bigger then expected - is about get fixed this week, sure we will add 4 weeks to all subscriptions for compensation, again sorry for any inconvenience" Wondering how many people are sitting in the garage in China that are actually working on this.
  46. 1 point
    Hi - I joined up just now as I had the same need and wanted to add here that the app Infuse can play all my EyeTV recordings straight from my NAS. No conversion required. Just point it to the relevant folder and it works. You need the pro version but I think it’s worth it. Cheers
  47. 1 point
    Hardware Restart manufacture of eyetv HD for US market. Manufacture an improved eyetv HD for US market that has an HDMI input interface Software Improve EyeTV 3 software by adding the ability to merge two clips
  48. 1 point
    Geniatech is totally useless. Abysmal support and bad coding. Find a different product and save yourself a lot of aggravation.
  49. 1 point
    hi there, just came across this discussion & need to agree fully with the open letter. i gave up getting help from geniatech support - for weeks, I received only standard responses, obviously people there are not able to understand the problem (which is easy to understand, i even sent screenshots), as they recommended all the worst things (reinstalling OS or what not). problem is reproducible on all my 4 macs, even the new one. i have spent more time trying to get useful information than with any other it product in the last years! as a matter of fact, it is so very frustrating to read through all these posts and understand that there is nothing to expect from geniatech at all. nothing i am waiting for since announcement almost a year ago has reached any official availability (where the heck is the atv app anyway?). CES over, so what now? this will be my last activity, watching this forum for a few more days to see if there is ANY substantial information coming through, a reliable anouncement, timeline, useful stuff. if not, i will certainly find other products, and as written above by other frustrated user, will never come back. very sad so far.
  50. 1 point
    Hello Erik and Klaus, We've now answered the tickets "2016070916000126" and "2016070916000019". We apologize for any inconvenience. Kind regards