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Having purchased EyeTV 4 (8521) for macOS Catalina, there have been issues, some documented in the support forum here. I have allowed time since purchase for updates to be issued, which they have and all in all EyeTV 4 is an unmitigated disaster. Exporting is useless. Video stuttering Exiting Full Screen takes at least 2 attempts before it exits. Spinning beachballs galore. It is an unqualified mess. EyeTV 3 and earlier, allowed you to export in whatever format you wanted and guess what? IT WORKED EyeTV 4 exports a file which is unreadable by any player I have tried. EyeTV 4 is a pile of useless junk and a complete waste of money. It's as if Geniatech had absolutely no Mac software experience, but they did with EyeTV 3 DO NOT BUY.

So to get recording to work using TitanTV, does one do this by choosing what you want to record on their website and using the remote scheduling feature in preferences? I guess I'll give this a try for now. I was planning on moving to another solution after my TV Guide subscription expired in June (mainly because of the out of stock notice on the product page and what seems to be an intentional kill off of Eye TV for the Mac). Now that recordings cannot be setup using the TV Guide service, it looks like I'll need to switch now. It really is a shame because under Elgato's ownership, EyeTV had great brand recognition and a really easy to use PVR / TV solution. I'd been a happy customer for well over 10 years.

Dear EyeTV community In December 2021 and January 2022 due to ongoing crashes and quality issues in general I exchanged dozens of mails with Geniatech Europe and Geniatech Shenzen. On their request I sent them many screen shots and software error logs. And I made them aware of mistakes in their advertising in regards too EyeTV 4 for Macs (i.e. referring to Apple software that does not exist anymore, listing features that are not working in EyeTV 4 anymore and using outdated Apple terms). The result was rather frustrating. A lot of mails but nearly no improvement in regards to the software. Is it because of a low number of users? Certainly not as the the German director of Geniatech Europe (Mike Decker) wrote me that they have an user community with a two times seven digit number (means millions of users). Fact is: Geniatech completely missed the long in advance announced transfer of the Apple world to a 64-bit OS, that already started in 2010. And in 2018, when Apple stopped to support the 32-bit apps, It took them 15 months to produce a kind of beta software that had a very limited feature set. Furthermore they used Covid-19 as an argument for not being able to deliver within an acceptable time frame. Even now, 4 years later, EyeTV macOS is far away of being a finalised product with all the promised features – features we were used to by using the old EyeTV 3, coded by Elgato. And again they missed to make use of the developer version for the new macOS Ventura 13 that was available for months before the public launch. The result: After the update to macOS Ventura EyeTV 4 became unusable. Once more, we, the user community, feel frustrated and cheated by Geniatech. In the US of A and most probably also in the EU such a behavior would qualify for a legal battle, as Geniatech never delivered the advertised feature set and still selling this software in an unfinished and now even crashing version. Beside the legal aspects simply it is a question of business ethics. It looks like thet totally unacceptable behavior of this company needs to be counteracted by the power of their customers. As nobody at Geniatech cares in regards to the content of this forum, all of us should send a huge amount of complaining mails to the people concerned. During my contacts with Geniatech Shenzen and Germany I collected the contact addresses listed below. Feel free to flood these mail addresses with your complaints. kelly.li@geniatech.com (Geniatech EyeTV Support Team) abbey@geniatech.com (Sales Director Geniatech headquarter Shenzen) cpf@geniatech.com dgg@geniatech.com sales@geniatech.com suggestion@geniatech.com GTESales@geniatech.com (Geniatech Europe GmbH, EMEA HQ in Germany, Director is Mike Decker)

Really. Do you care about customers at all? Initially the excuse was "engineers need time"... so.. it's been 90 days and they STILL haven't addressed the issue. Really? Come on. Get your act together.

Please make EyeTV open source and available on GitHub.

DC Rackerby: Thanks for the tutorial on xmldv. I set it up and got it working right now. I live in the metro St. Louis area. A few pointers to those who are trying to do this as well. Step 1: set go to schedulesdirect.org and and click on the "Sign Up" tab to create an account. It sets you up with a free 7 day trial account. I haven't upgraded to the $6 2-month or $25 yearly account yet. Step 2: You'll get an e-mail with an activation code. Copy and paste it into the schedules direct web page. Step 3: on the "SD-DD Subscribed Lineups: Add a new lineup Report Lineup Problems " line click "Add a new lineup" and select the appropriate channel service you need. I have an HD Antenna which picks up 54 stations in the St. Louis area. Step 4: go to the http://mc2xml.awardspace.info to download mc2xml. Scroll down about a page and click on the download. since we are on Mac's choose the third column for OS X (x86) Step 5: create a folder "scripts" in your home folder (i.e. /Users/username - for me it is /Users/weber). You can go to the menu bar at the top of the screen and click on "Go" and navigate down to "Home" then right click on the Home folder and add a "New Folder" and name it scripts. Step 6: move mc2xml from your downloads folder to the scripts folder Step 7: open "Terminal" from your "Utilities" folder which is inside your "Applications" folder. type "cd ./scripts" to navigate to the scripts folder. Then type "chmod 755 mc2xml" so that mc2xml is recognized as an executable. Step 8: still in the Terminal window, type in ."/mc2xml -T sdusername:sdpassword" where username and password are what you choose for schedules direct in step 1. It will take a minute or so to process and will create a mc2xml.dat and xmldv.xml file and place them in your "scripts" folder. Step 9: still in the terminal window, type in "open -a EyeTV /Users/username/scripts/xmltv.xml". be sure to change username to your actual username. for me it is weber as you can see in top 5. Step 10: Go to EyeTV (which should be open). Click on "Channels" the third tab under Library on the left. Then for each channel click on the EPG tab and change it to xmldv. It will ask you to assign a channel and give you the list to choose from. This corresponds with the "lineup" you hopefully correctly choose in Step 3. Note, I tried setting each channel to xmldv before Step 9 and I got a blank list. So step 9 has to come first. Step 11: Once done for each channel you can go to the EyeTV "Program Guide" and see that it is filled in including titles for each episode and colors to indicate type of program - as we were used to with EPG TV Guide. Step 12: Open "TextEdit" and copy in the getup.sh procedure (listed again below). Remember to change your mac username on lines 2, 3 and 5and the schedules direct username and password on line 10. Then save it as getup.sh and place it in the "scripts" folder you created in step 5 #!/bin/bash MC2XML="/Users/username/scripts/mc2xml" XMLTV="/Users/username/scripts/xmltv.xml" #Set the working directory cd /Users/username/scripts/ # Check if we have internet connection ping -q -c 1 -t 5 google.com > /dev/null if [ $? -eq 0 ]; then # Get new schedule $MC2XML -T sdusername:sdpassword # Reload EyeTV with the file open -a EyeTV $XMLTV fi Step 13: Back in the "Terminal" window. type chmod 755 getepg.sh" to make getup.sh recognizable as an executable. Now in the terminal window you can tap "./Users/username/getepg.sh" and it will do the whole job for you. I haven't yet automated the procedure using Launch Agent, but will do that shortly. I also have to go thru this procedure on another mac since I have 2 eyetv hybrids. Thanks again to DC Rockery. I needed to put together this dummies guide because it took me a while to figure out how to make it all work. I figured someone else may need this as well

No EPG service for 60 days.... Now you are banning users and removing all topics which relate to the MISSING EPG SERVICE, which disappeared August 7th, 2022 and has yet to return. This is how you've chosen to handle customers? Seriously???

Anyone else having problems with TV guide? My guide currently goes out to Tuesday at 7:00PM but nothing after that. My subscription goes until Mar. 19. I did a update now and it said downloading and adding channels but still no additional programs.

Hi all! Be aware: For a few days the version 8528 already popped up in the Geniatech download section a few months ago. It was the result of other EyeTV issues I discussed with Geniatech and it had nothing to do with the upcoming macOS Ventura. Unfortunately, this 8528 incorporated new troubles, for instance it didn' stream audio to the EyeTV iOS app anymore. After my feedback it has been removed from the download section. I assume that this hidden 8528 release on the Geniatech download server is still the old one, not containing any fix in regards to the Ventura issues. Just be careful. As long as there is no official communication by Geniatech, I recommend not to download from unknown sources. Once more it becomes obvious that Geniatech is unable or not willing to take care of EyeTV 4 for the Mac OS. As I already wrote in a former post: Mail your complaints to all this staff listed below. We, the customers of EyeTV 4 macOS, deserve a much better service. And it is time to let them know that we strongly disagree with the chaotic way they handle all the issues. They have to become aware: If they do not act, their behavior will result in a reputation risk for the company. kelly.li@geniatech.com (Geniatech EyeTV Support Team) abbey@geniatech.com (Sales Director Geniatech headquarter Shenzen) cpf@geniatech.com dgg@geniatech.com sales@geniatech.com suggestion@geniatech.com GTESales@geniatech.com (Geniatech Europe GmbH, EMEA HQ in Germany, Director is Mike Decker)

I managed to get XMLTV working in a couple of hours after some trial and error Hopefully just enough detail to get people going. I'm sure I reused previous knowledge from posts I found here and on Google This is all done in the terminal. If you are not comfortable with this I would avoid this option Pre-req is to install xcode and add-on's when prompted Google and Install macports (there is a package but I installed from the source tar. I recommend you do too as it will compile the version for your macOS). I'm doing this on an old mac running Sierra. Old OS and old shell https://www.macports.org/install.php Follow the instructions on the website including adding /opt/local/bin to your path or terminal will not find "port" once installed Once macports is installed: Install xmltv using sudo port install xmltv It may take a while as it takes care of all the required dependencies. This creates a series of tools in /opt/local/bin. I'm using the UK grabber but there are others. Then I ran /opt/local/bin/tv_grab_uk_tvguide --configure This creates the .xmltv directory in your user home and defines the cache location. You do want to go through the pain of selecting the channels in this config as selecting all will take the grabber forever to run. For the UK I had to say no or yes over a 1000 time. Yes it was pain but worthwhile One configured I created myself a script file in vi ~/.xmltv xmltv_refresh.sh Use your editor of choice. In this file I entered the following: !/bin/bash # Run the grabber, limit detail for speed 14 days, pass to sorter and output to an xml file /opt/local/bin/tv_grab_uk_tvguide --nodetailspage --days 14 | /opt/local/bin/tv_sort --by-channel --output ~/.xmltv/uk-tv-listings.xml # load xml EPG in EyeTV by passing the file /usr/bin/open -a /Applications/EyeTV.app ~/.xmltv/uk-tv-listings.xml Make the above file executable by running chmod u+x ~.xmltv/xmltv_refresh.sh Test the grabber by running the above script you saved: ~/.xmltv/xmltv_refresh.sh You can test this is eyeTV by selecting xmltv as the guide against a channel. You will instantly see the channel listings if it has worked Once happy you can add an entry to your crontab like: # 00 05 * * * $HOME/.xmltv/xmltv_refresh.sh >/dev/null 2>&1 00 17 * * * $HOME/.xmltv/xmltv_refresh.sh >/dev/null 2>&1 This will run the script twice a day ay 05:00 and 17:00. Choose times to suit Good luck. Hope this helps some people while we wait .. Stuart

I've found that communication with the Chinese owners to be a bit lacking. And, by a bit, I mean they are absolutely useless. During their major outage a couple of years ago, it took months of only getting the same response from "Angela Xu" who appears to no longer be there. For at least 6 weeks the response is our engineers are doing some final testing... I have a solution, fire them and hire a team that knows what they are doing. Maybe this is how the Chinese government deals with Spkr Pelosi's trip to Taiwan. If they don't deal with this soon, the will lose even more users. Elgato really screwed all of us when they sold EyeTV to Geniatech. Hey Geniatech get your damn act together and tell us what is happening. Better still, fix it. Did you fail to pay TV Guide and they shut you down again*? * just a guess. The support ticket system is a joke. If they can not determine if there is a MAJOR system failure, a ticket submission is not going to help. I am so sick of this companies lack of incentive to keep their system working. In the 10+ years with Elgato this type of outage just did not happen. Once in a great while they had an issue that was solved in hours. Now this is the forth time Geniatech has screwed us.

Running 3.6.9 (7523) on High Sierra with an EyeTV Diversity OTA, with no issues. When I play a show recorded with EyeTV in EyeTV, I can turn DVB subtitles on and off, so the application clearly has the ability to handle such subtitles. However, if I export the show to a native format (h.264), only audio and video are exported. Ideally, I would wish for EyeTV to be able to export subtitles, either in a .mp4 or .mkv container.

It looks like the topic, "TV GUIDE NOT UPDATING" got de-railed, and is now more about coding, hacks, and work arounds for the EPG? As to this topic: Has anyone had any luck with the actual EPG, or real answers from breakthroughs with TV Guide EPG, or with Geniatech? I've gotten the same run around and even legally threatened by Angela in Support. She basically said if anyone slanders Geniatech - they'd deal with it legally. I don't give her an ounce of credibility. The beginning of each of the last two weeks I've been given the same rubbish - their techs are working around the clock, and to wait another week. I've done that twice now. Regardless of when -- or if they get this issue fixed, I'm demanding a full refund no matter what. I don't know what options others have - depending where you're at - but I'm in the states, and I'm also filing a case (at least ) with the U.S. Federal Trade Commission for failure to deliver a contracted service. My suspicion: they've completely lost any kind of TV Guide licensing and their scrambling to put together some half-a$$, make shift EPG data stream service of their own! [edit] Oh... and to date, 4:52pm, U.S. west coast time - our EPG is STILL dead.

Re: ^. Sorry, wish Forum software let you edit previous posts, but it doesn't. Here's the attachment with a minor correction in a note on Step 2. XMLTVListings EPG with EyeTV-Guide.pdf

ATSC EPG alternative Here's an EPG stopgap that works, tested this evening. I have an over-the-air antenna (live in a rural area in Wisconsin without cable, don't want a dish). Not sure if it will work with cable. This is for a Mac running OS 10.11, should work through 10.14. 1. Go to the Channels listing in EyeTV. You will find a listing of your channel lineup you set up in EyeTV. 2. In the EPG column, there is a dropdown menu for each channel; it is currently set to TV Guide. Change it to ATSC for each channel (has to be done one at a time). 3. Go to the Program Guide window, which is still blank, and from the dropdown menu at the top, select Update ATSC (you should have several options, don't select Update TV Guide obviously). 4. I have about two dozen channels in my EyeTV channel listing (which remains active), the program download took under 2 minutes. When done, the Program Guide will be populated for about the next 24 hours (although our 4 public TV channels populated for 4 days out). The listings are barebones, but you can click to record as with TV Guide, and the individual programs do have a content description if you click on the program title. All the usual Record functions work. 5. I'll find out tomorrow if the autoupdate daily function works (set in Program Guide in Preferences), or if you have to do it manually each day. Obviously not convenient like TV Guide, and only goes a day in the future, but it did work fine for me this evening and . . . this is how we did used to do it a decade ago with early DVRs (EPG's have spoiled us). xmltv is probably a better option, I'll tackle that over the next few days.

Here are the basic TitanTV steps (using titantv.com). 1. First, set yourself up as a user (free) and log in. 2. Click on the Site Preferences menu item at the top. 3. Click on My Channel Lineups tab. 4. If it hasn't filled in your provider, create a new lineup. 5. Click on the My DVR Options tab. 6. Enable the Remote Scheduling checkbox and Save Changes 7. Click on TitanTV Listings at the upper left to get back to the schedule for your system. 8. Click on a desired program. 9. In the popup window, click on the button with a red dot/black box (2nd from left). 10. Confirm you want to add it to your remote queue (that you have to do this for every program is a major PITA). This stores the temporary setting on the TitanTV site (somewhere) 11. Go to eyeTV Preferences/Guide tab. In the TitanTV Remote Scheduling region, click the Change button to add your TitanTV account name (not email address) and password. This will let eyeTV access those stored recording requests stored on TitanTV. 12. Click the Check Now button. (I also set the interval to every hour). 13. This should start populating your Schedules list in eyeTV with your TitanTV selections. You may encounter some channel issues (e.g., I don't have a digital TV subscription, I had to edit the channel listings on TitanTV to remove the "HD" from the names). Also, you won't know about time conflicts until this stage: TitanTV lets you set anything you want without signaling conflicts). 14. If you see a program in the eyeTV Schedules list, and nothing is set to italic, eyeTV should record the program (at least it has for me). Okay, folks, this was a quick-and-dirty rundown based on my hunting around and experimentation. I am far from an expert on TitanTV, so don't ask me about the service. BTW, the iOS version of the TitanTV app does not let you set remote schedules. Booo! Enjoy (as best you can) this clumsy operation.

What a loss for Geniatech. They could of added a yearly subscription service to allow 3rd party hardware to work with EyeTV. Geniatech seems like its not on top of things with EyeTV. Since it purchased EyeTV, tech support is sub par, updates are sparse and bugs multiply. I contacted support by email yesterday about the issue with the PAID subscription programming guide, no reply or fix today. None of this shocks me. We all need to accept that the party is almost over soon.

i dont have your mail adress and cant send you via wetransfer.. here it is from my drive https://drive.google.com/open?id=1zBLFocXn0-vkZKKrKfDfdyXcqdGtagF9 and also attached it here. eyetv_netstream_115_423_update.zip

EyeTV App for tvOS will come in september, sorry for all inconvenience.

As of a day or so ago, EyeTV 3 stopped loading Program Guide information for my postal code. First, all channels went blank. I tried to refresh it, but then it never stops "Downloading", but no listings appear, all channel program listings remain blank. (Live channel tuning through my HDHomeRun works fine.) Eventually macOS reports Application Not Responding and I have to Force Quit. I tried resetting the EPG database, so EyeTV 3 then asked me to set it up from scratch, but then it hangs when it tries to retrieve available listings for my postal code (ZIP code). Before this started happening the other day, this setup worked great for many years. So on a different Mac I tried EyeTV 4, which I have but don’t yet using daily because of its shortcomings. It can show the listings from my postal code, but OTA Broadcast is no longer an option, it lists paid services like dish/satellite and YouTube TV. And some of those are listed twice. So OTA listings are inaccessible there too. Is anyone else seeing this failure of OTA program guide info, and odd duplicates in the choices for listings services?

Closing in on 120 days without EPG service. Come on.. PLEASE fix it already.

Please restore the EPG service which has been PAID FOR. It's been 60 days without any EPG data. This is a terrible reflection on your company.

The 8528 version of EyeTV 4.0 can be downloaded from the Geniatech website using the following link - https://file.geniatech.com/eyetv4/EyeTV4.0.0_8528.dmg It works fine for me using Mac OS Ventura 13.0 on my M1 Studio Max

I have the same issue on my iMac 3.8 GHz 8-Core Intel Core i7. Curious to know how Geniatech will notifies us of a fix when we cannot load the app to see if an update is available!

Die einzige Lösung ist wohl, das Geld zurückzuverlangen. Der Dienst kommt wohl nicht mehr wieder. Das Problem ist allerdings, Geniatech zu erreichen. Die auf der Web-Seite angegebenen E-Mail-Adressen werden wohl nicht gelesen. Da ich per Paypal bezahlt hatte, konnte ich wenigstens deren Paypal E-Mail-Adresse über das Paypal-Konto finden. An diese Adresse habe ich dann geschrieben und gebeten, den Kaufpreis anteilig zurückzuerstatten (ca 6 Monate hatte mich Geniatech ja beliefert, die restlichen 6 Monate sollten sie erstatten). Das hat dann auch recht schnell geklappt. Das Geld wurde wenige Tage später auf das Paypal-Konto zurücküberwiesen. Die E-Mail-Adresse war folgende: GTESALES@geniatech.com Keine Ahnung ob die generell funktioniert, oder nur in Verbindung mit Paypal-Zahlungen. Aber ein Versuch ist es wert, wenn man Geniatech über andere Wege nicht erreicht.

I wonder when the LIERS at Genitech will stop lying at tell us what is really going on. This is time for a class action lawsuit. There is no technical issue, this I am assure of. As am electronics designer with a solid computer background (and an MSEE) I could have walked to the server in China or wherever it is, fixed it and walked back to Los Angeles in the time they have been lying about a "server issue". I can only think that they are using the Donald Trump school of business. Lie enough until they believe there own BS. I dare them to come clean. I suspect they can not afford to pay TV guide (and maybe others) so they continue to lie about the real cause. No one on this forum believes you anymore. If they remove this post I will continue to post it every day until I die !

From the web page, went to products, software, then clicked on EyeTV 4 (macOS). That led me to a purchase page here: https://www.geniatech.eu/product/eyetv-4/ I clicked "Add to Cart", and completed the purchase. Shortly after I received an activation key by email. Hope that helps. Note I already own hardware, so I wasn't trying to buy hardware. Rob.

muss mich verbessern, Antwort erhalten: wir haben zur Zeit ein technisches Problem mit dem Server. Ich habe Ihnen den Rechnungsbetrag für die Bestellung 133071 und für die Bestellung 127580 anteilig erstattet. Thanks & Greetings from Aachen /Gruß aus Aachen/DE Sabine Schroer /GTE

Um eine Reputation zu verlieren, müsste man zuerst eine haben. Seit Elgato das ganze eyeTV-Projekt an Geniatech verkauft hat, sind aus meiner Sicht sämtliche diesbezüglichen Kredite verspielt worden.

Aber wäre es dann nicht konsequenter, Klartext zu reden und den Usern - z.B. mit einem Hinweis auf der Homepage - reinen Wein einzuschenken? Andere Software-Firmen machen das auch. Das Problem totzuschweigen kostet das Unternehmen meiner Ansicht nach mehr Reputation als wenn man die Schwierigkeiten eingestehen würde. Vielleicht liest Geniatech ja hier mit, und das Management entscheidet sich doch noch, offen und ehrlich mit seinen (zahlenden und zahlreichen) Kunden zu kommunizieren.

I have been using XMLTV Listings since February 2019 (that's when Geniatech abruptly canceled the TV Guide EPG with no notice); I've had exactly zero issues. They have good customer service (I've asked them a couple of questions, gotten a quick answer), and you can sign up for automatic annual renewal (which has also worked flawlessly). After reading of all the problems people have had with EyeTV 4, I asked myself: "you have a perfectly [almost] functioning piece of software in EyeTV 3 that has negligible bugs, is mature, and does all you want it to. Why change or upgrade?" The answer is 64-bit software now required by Apple (EyeTV 3 is 32-bit). So I'm keeping a Mac Mini running OS 10.14 as a dedicated media server, and will never be able to upgrade (unless a simulation of OS 10 will run flawlessly within the current Mac OS).

I all, For me, all versions after 8517 are unusable (I have an iMac Late 2015, with 32GB of RAM). I test the updates, then I systematically downgrade to 8517 which works better. A shame. Ok I have an old iMac and that certainly counts, but EYETV 4 is the worst app in the world, it's a monumental piece of crap. I bought it in 2019 because I couldn't find anything else compatible with macOS BigSur. But if anyone has an app that can replace EYETV, I'm about to switch. EYETV 3 was fabulous. How is it even possible to come up with a version 4 that is not worthy of a 0.0.1 Alpha version? Nothing makes sense in EYETV 4: - Use Escape to leave full screen mode like in EYETV 3: hahaha for what? - Hire a UI/UX designer? => it's useless ! - The progress bar does not follow any logic. - In the versions after 8517, the images are jerky on 80% of the French channels. It's unbearable. - Use the standard keyboard shortcuts of macOS? Not useful at all! - Put a keyboard shortcut to switch to full screen? hahaha, I'm stupid, we have a mouse for that! Let's add to all of that that the price of the app is increasing, that the support never answers to emails nor deigns to answer on the forum, and that the app is slowly but surely dying. I can't even imagine a version that is properly fully compatible with M1 processors. WAKE UP GENIATECH ! GIVE US THE REAL WORKING APP WE PAID FOR! Your current app is a shame.

The virtual remote doesn't work under eyetv 4 either. Very crappy for so much money. Slow, cumbersome to use. It hangs many times.

The good news: I get what you are asking and why you are asking it. I wonder the same, because... The bad newsL Any attempts to record anything in eyeTV 4 result in a immediate crash of the app.

Hi, I don't know anyone here so -- hi. I went to the Geniatech website and found no info about Catalina and 64-bit. I went to the blog https://www.geniatech.eu/blog-9-info-eyetv-4-64-bit-macos-10-15-catalina-eyetv-3-32-bit-macos-mojave-10-14/ and found a link at the bottom of the page to a poll on devices and a link to download EyeTV4 https://eyetvforum.com/index.php?/topic/3064-eyetv-4x-for-mac-64-bit-public-beta-preview/. It strikes me that most of the devices are for Europe, I'm in the USA. I voted for the devices I have. You should do the same. I downloaded the beta and it does run. I'm still running Mojave and thinking of going to Catalina. I do have an EyeTV Hybrid and the software finds it. I have a Hauppauge Pinnacle tuner which works fine on EyeTV 3, but Eyetv 4 doesn't see it. The beta seems to work and does look a bit different the EyeTV 3. I haven't played with the beta too much yet. Has anyone downloaded the beta and found a way to get other tuners recognized? Does anyone see anything drastically different from EyeTV 3? Thanks, Paul

These old discussion threads are now quite long, making current topics hard to find. So I just started a new topic under Discussions "EyeTV 3 Version 7528 release Experiences" so we can focus discussion of the new version there and make it easier for people to find. Thank you.

It also appears that you can buy a renewal for EyeTV EPG Premium-USA in the store. Anyone try it yet? https://www.geniatech.eu/product/tv-guide/

Meanwhile TV on Mac and PC ist a niche. There is no doubt about it. The thing I don't understand they still sell Hardware with a (formerly) great piece of software. And we all now the the software won't work anymore from Q4/2019 on. What was their intention when they bought EyeTV from Elgato? Why is there no official member of Geniatech to do public relations. This forum produces so much displeasure. Why not telling people either: a) Hey guys, go away the Mac story ends up here! b) Look there is a screenshot of EyeTV 4 for Mac - but still takes some time to finish. AND you will have to pay some money for it. Is it that hard to talk to the people that pay your salary?

" they are actually devoting their energy into creating a 64 bit version of the software." You are a standup comedian?

Do you still have the old, working box? In my case, I went to the old box, picked LIBRARY/Channels on the left hand side. Then I picked "Service/Edit on the bottom, and it brings up a window titled "Manage Channel Sets". Pick a Channel Set, and click on "Export...". Move the created file to the new box and reverse the process, picking "Import..." instead of "Export...". Worked for me. YMMV.

I still have an active TV Guide subscription, so I downloaded the beta mentioned above and tried it on a spare computer. No trouble logging into EyeTV, and the service now says EyeTVEPGPremium - USA and Canada with the TV Guide expiration date. After some fiddling around in Setup, I managed to import my channel list from my real EyeTV installation and ran the program guide update. I saw the grid start filling up and thought "Voila!", but unfortunately it only gets a (random?) subset of the total channels. Anyway, it looks like they're very close!

I just want to say thanks and how much I appreciate the problem solving efforts here. Rather than just complaining, we have some workable solutions to this "unfortunate" situation. Like many here, I have been using EyeTV and some form of HD Homerun for many many years and don't miss cable AT ALL. Over the air is just fine for me, especially with so many alternative TV options. What has happened with the business end of EyeTV being bought , first dropping support for HDHR and now this, it was (I think) only a matter of time. With no 64-bit update coming that will work with Silicondust products, EyeTV's days were probably numbered after the next big MacOS update anyways. At first all the techie ideas were just too much for me and really not worth the effort. I have Plex and that seems to be working, but not nearly as elegantly as EyeTV was (is). But a big thank you to all of you who posted clear step by step instructions on how to make EyeTV work again (Until Apple does it in for good). I will give it a go and see what happens. Perhaps its just time to start getting through all the books I want to read!! Cheers and big thanks to all you problem solvers!! Maris

[this repeats a post I just uploaded on the more major EyeTV Forum discussing the EPG issue] With more time on my hands than I probably should spend on this (being retired), I decided to preserve the indispensable advice posted here in a single PDF guide (attached). After all, Geniatech could kill this Forum without notice, and I'd hate to lose this information. Sorry, but the "enter your info marked in red" color failed to transfer from NeoOffice to the PDF, but I also used brackets so you'll be able to see it. Please be sure to call any errors to my attention so I can fix them, but I have tested everything and it works. This guide replaces the two really long posts from me above (I don't think the Forum will simply let me delete them). IMPORTANT: this guide applies just to Macs (I don't know the Windows world), and to using xmltvlistings.com as the North America EPG source (which is what I am doing). Maybe someone will do a similar guide for schedulesdirect.org. Again, thanks to everyone who has contributed to this Forum! [I have also posted this on the other original Forum thread discussing these issues, which has a lot more people following it. I tried to write this so nonexperts would find it useful]. XMLTVListings EPG with EyeTV-Guide.pdf

you can also use http://mc2xml.awardspace.info/ then once the xmltv listing is downloaded you can load it in EyeTV. You have to do this on the command line : open -a /Applications/EyeTV.app ./xmltv.xml The best is to set a cronjob with a script that downloads the file and load it in EyeTV once a day.

Try submitting a support ticket here: https://www.geniatech.eu/support-contact/?Product=eyetv 3 I did that tonight, and promptly received the following reply: For HDHomerun, 7520 is the last version supporting HdHomeRun. Version 7520 software download site: https://www.geniatech.eu/download/eyetv-3-6-9-7520/ As for the issue of TV Guide, it is a technical issue. We are fixing it. We will inform you immediately once it is back to normal. Kind regards, Angela

problem solved with 10.13 beta 2 :-)

Yesterday I received an answer from support: Thank you for contacting us.There are some know issues with DVB-T2 HEVC channels. Our team is working on this theme. We'll solve it as soon as possible. Sorry for any inconvenience.

I've got a similar issue on a Windows 10 system. The app (THC and TotalTV) starts quite normal and immedately after showing the TV-panel it crashes without any qualified errormessage. The problem started after the last Microsoft core-update this week.

I have requested this some time ago and nothing has changed, so I'll try again... I have eyeTV 3 and iOS eyeTV. All seems to work. My eyeTV 3 is installed on one of the most powerful computers you can get and the computer does not sweat simultaneously saving 4 TV streams in HD (I have 2 x 2 channel HomeRun HD) and playing back another, previously stored, HD recording. And still has cpu and hard drive resources available for something else. It is really powerful media center beast with OSX, used exclusively for this purpose. Annoying thing is that I can - on iOS - without any issues play live streams from my eyeTV 3 and all is working very well. I can be behind in time and jump around... But once the recording is done, I am immediately locked out from playing the same recording for ~20 minutes before the ~hour of recording is "prepared". That is extremely frustrating as : 1. Preparation is not necessary, if the live stream works just fine. 2. Even if preparation would be necessary, the eyeTV computer will be ahead of me in no time. I know I may not be able to jump ahead easily - or that it may take some time before the recompression catches up - but this "preparing" is extremely annoying and frustrating. Can you enable live streaming of saved recordings so they get recompressed on fly? Just allow on fly recompression and remove the "preparing" when computer is powerful enough - chances I will need to watch the same recording second time are small so I do not need to store the recompressed recording anyway. There are now many computers which can easily handle that.

Just this morning i got an answer of Geniatechs european/german service. They told me to create an new login at genaitechs webpage https://services.geniatech.eu/login It seems, geniatech dont port elgatos logins, so it seesm to be neccecary, to re-new an personal login. I do so a few minutes ago and now (!) the epg-account seems to work even if used with the new version EyeTV 3.6.9 (7513) !!! see below! A.